Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.80

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend Kotomi

4.8

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I LOVE my bathing suit so much!! It fits me PERFECT (runs true to size) and the quality is great?? my delivery also came before it said it would, 10/10 recommend !!!”

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Posted 4 years ago

“The bathing suits are very comfy and flattering!”

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Posted 4 years ago

“Super nice quality and the customer services are really nice and helpful. Would definitely buy again.”

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Posted 4 years ago

“I love the swimsuit i got! The styles are so cute and I will definitely be purchasing again! Mine was true to size as well”

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Posted 4 years ago

“A beautiful bikini that supports and fits perfectly”

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Posted 4 years ago

“Shipping was super quick to Canada and it was a nice surprise that there were no extra duties once it arrived. Normally when I order overseas I pay an arm and a leg for duties/taxes, but with Kotomi there were none. 10/10”

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Posted 4 years ago

“Had the best costumer experience ever! As soon as I purchased my bikini they emailed me about a color discrepancy and offered me various options of what I could do. I had questions about the sizing and although I already made the purchase they helped me anyways to find the perfect fit for me because they still hadn't sent the bikini. They were very nice and attentive. My bikini came in a week, and in the package I found a Tim Tam, such a nice gesture! Regarding the pieces, the fabric is very soft and they are super flattering! I love them! I am size 32DD and size 6 in bottoms, I ordered size L for both and they fit me perfectly. Honestly,I will be buying from now on only form Kotomi, their swimwear is so worth it! I am in love with the brand.”

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Posted 4 years ago

“Their quality is amazing and customer service too !”

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Posted 4 years ago

“Love them!!! The material and fit is very flattering. I ended up buying 4 lol”

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Posted 4 years ago

“Amazing service. Very good quality bathing suit. Super happy with my purchase and looking forward to buying more! Worth the price!”

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Posted 4 years ago

“I am SO impressed with Kotomi’s customer service! My package never arrived and I contacted them and they sent me a second order! They were super sweet and understanding and I will definitely be ordering from them again. The bathing suits are also so cute and such good quality. Highly recommend”

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Posted 4 years ago

“This bathing suit is amazing definitely my favourite bathing suit. It’s really hard for me to find a good bathing suit that fits me well but this brand is definitely the only brand I will order from for bathing suits from now on. The service was also amazing, living in Canada every time I order something it takes many weeks but my bathing suit came into a week. Wow.”

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Posted 4 years ago

“The only place I’ve been ordering bathing suits from this summer!! Such good quality and sooo cute. Always has the exact styles I’m looking for!”

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Posted 4 years ago

“Good price, shipping was very fast”

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Posted 4 years ago

“The customer service was amazing. My international package took a long time to arrive due to Covid-19 delays; however, every time I emailed customer service for updates they were quick to respond and extremely helpful. The bikinis themselves are great quality. Would order from them again!”

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Posted 4 years ago

“Had an issue with a pair of bottoms, contacted customer service and they helped me so quickly and got me a new pair right away!! Great quality, really nice pieces!!”

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Posted 4 years ago

“i’m obsessed with my new bikini! it’s such a pretty blue color. i ordered a size medium top and small bottoms. the bottoms fit perfect but the top is a tiny bit small, still looks cute tho! i went ahead and ordered a large, just to see if it looks even better. shipping was super fast! will be shopping here more :)”

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Posted 4 years ago

“Bikini fit perfectly at first I thought it would be too small but it was a perfect fit. The material is high quality and I love the green on my skin tone.”

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Posted 4 years ago

“These are some of the best swimwear I have owned. So comfortable and fits your body perfect! Sizing is accurate and colour selection is great.”

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Posted 4 years ago

“I ordered from Vancouver, Canada and I cant tell you how fast this order came considering all the delays during COVID! Absolutely love how the bikini fits on me - it’s so flattering! Will definitely be ordering more. P.s. The vegemite sample was a perfect little surprise too, haha. Love it !”

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Posted 4 years ago

Kotomi is rated 4.8 based on 1,014 reviews