Kozy's Bike Shop Reviews

Name: Kozy's Bike Shop
Rating: 4.73

4.7 Rating 178 Reviews

93 %

of reviewers recommend Kozy's Bike Shop

Company Reviews

Metrics

4.7

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Kozy's Bike Shop 5 star review on 5th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was outstanding, I walked in minutes after opening, requested the exact bike I was looking for that Kozys website showed in stock. The gentleman that I first encountered told me it would be ready in 30-45 minutes because they had to build the bike. They had the bike built in 15 minutes and ready for a test ride on their indoor track. I purchased the bike along with a few essential accessories. The gentleman that built the bike did a final check over and installed the accessories, then he explained a few quick details for better performance. Couldn’t be happier with my purchase.”

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Posted 4 years ago

“Excellent service and great prices.”

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Posted 4 years ago

“I had a great experience with purchasing my bikes. Sherdan the associate helping us was very knowledgeable, friendly, and patient. He made sure we were comfortable with our purchase.”

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Posted 4 years ago

“The store had a lot of inventory to look over and the staff was very knowledgable and helpful with my final selection.”

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Posted 4 years ago

“You guys were great!”

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Posted 4 years ago

“Great Service.”

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Posted 4 years ago

“Very supportive”

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Posted 4 years ago

“Thank you!”

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Posted 4 years ago

“Love this bike shop. Very good and nice experience with the people there, amazing price for the bike I got. Ms”

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Posted 4 years ago

“Great people, great bike, great price.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Kozy’s carried the brand of gravel bike I had been looking for. Shipping was on time and bike is awesome! I hope to get to visit one of your locations in person someday. Thanks! Spencer Vicksburg, Mississippi”

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Posted 4 years ago

“Rachael is the best, always makes for a great experience, bought two bikes from them, can’t wait till the third”

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Posted 4 years ago

“I love Kozy’s!!!! Great customer service, everyone is so nice and super knowledgeable. I get all of my bike needs taken care of here!!”

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Posted 4 years ago

“Went in knowing what I was looking for and they were very helpful in finding it. Thanks!”

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Posted 4 years ago

“Very easy to work with and helpful all around. Don't hesitate to buy from these folks.”

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Posted 4 years ago

“Great service”

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Posted 5 years ago

“Sales rep in south loop was super helpful.”

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Posted 5 years ago

“Very knowledgeable staff, which is helpful when looking for guidance on what kind of bike you want.”

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Posted 5 years ago

“Very knowledgeable and helpful staff. Came away with a great bike that fits perfectly. I'm very appreciative of Kozy's team. Thanks”

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Posted 5 years ago

Kozy's Bike Shop is rated 4.7 based on 178 reviews