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Krystal Hosting Reviews

4.8 Rating 64 Reviews
94 %
of reviewers recommend Krystal Hosting
4.8
Based on 64 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email
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Phone:

0208 050 1337

Email:

contact@krystal.uk

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Anonymous
Anonymous  // 01/01/2019
Jordan was brilliant, I made my request to change main domain for hosting and it was done within the same minute! With other hosts I have known this take up to 48 hours through a ticket system. Speedy customer service that was at a time that was super convenient for me! Can't fault their customer service and hosting.
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Posted 2 years ago
Excellent customer service. Matthew has excellent expert knowledge and patience. Always manages to solve the issue. Great team, Great Support. Thank you :)
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Posted 2 years ago
Matthew answered my questions in a clear and understandable manner, and guided me on the steps needed to resolve the issue!
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Posted 2 years ago
I have just started using Krystal and so far their support has been amazing. They have answered any questions instantly and quickly helped with any issues. It's refreshing to great such great support for hosting!
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Posted 2 years ago
Great service, highly recommended
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Posted 2 years ago
Everything about Krystal is Amazing! The Service, the pricing & most of all the customer service, they are always quick to respond to any issues or questions, and their wealth of technical expertise resolves things quickly. Also shout out to Jordan who is always super helpful. Keep up the good work guys!
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Posted 2 years ago
I can't comment on delivery, returns and refunds. Krytal provide web hosting at a reasonable price, and their chat help is invaluable to a non-technie person like me. Always polite, always helpful, keen to solve problems (which they invariably do), and very pleasant peeps to deal with. I always recommend Krystal to friends and colleagues looking for web hosting.
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Posted 2 years ago
I switched to Krystal as I heard good things about them and their green hosting. I find their support 10/10 polite and knowledgeable. Always super fast and helpful support, can't recommend them enough.
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Posted 2 years ago
I'd heard great things over the last few years so have been planning a move for a while - even though my expectations were pretty high, the level of service I have received so far has been really impressive. Excellent attention to detail, and friendly and helpful as well. Highly recommended. I'm very pleased to have my site hosted with Krystal.
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Posted 2 years ago
I've moved all my domains here, from over 15 years, I will tell this now! I moved all my domains here for 1 reason alone, this is the finest service on the world wide web I've come across since in my life. My first PC at the age of 4 was a DRAGON 32. I've used the internet since it was born and loads of hosts, from GoDaddy, To One+One even one.com to Hostinger to almost ever other host on this planet worthy. I now I only use this one and Google. Love them to bits. yet The only supplier that makes my life easy is Krystal Hosting at https://krystal.uk/
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Posted 2 years ago
The best customer service I've received in my life and I'm not just talking about hosting companies, I mean any companies. Endless patience with newbies and unfailingly polite. Without the Krystal team I wouldn't have succeeded in creating my sites. Fabulous.
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Posted 2 years ago
how many other internet services reply in less than 5 minutes on a sunday evening when my site had disappeared. All sorted very quickly. Fantastic customer service. Many companies could learn from Krystal how it should be done.
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Posted 2 years ago
Best guy for hosting and amazing support.
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Posted 2 years ago
Had a huge issue that I would never had figured out on my own. Within 10 minutes Joxy at Krystal Hosting fixed the issue and took time to explain what caused it and how it was fixed. Highly recommend Krystal over all other providers. Over the past 18 months I've moved all my business operations over to them across multiple platforms and they deliver on all fronts.
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Posted 2 years ago
A great service and support from the team at Krystal. Have been with them for a few years and no intention of leaving. Many thanks guys!
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Posted 2 years ago
Joxy at Krystal hosting was amazing, Joxy sat through a process of diagnosis and restore for a problem that had taken my website down, all the way through to completion. The tech support at Krystal hosting is unparalleled.
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Posted 2 years ago
I've been with Krystal for a few years now. Support has always been great and the hosting is really good too. Great value for money.
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Posted 2 years ago
Helped me with my problem. They always have so much patience and break everything down. 5* customer service. Ive never came across customer service as outstanding as Krystal. Thanks guys!
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Posted 2 years ago
I've been with Krystal for years, and have reseller hosting. Their support is fantastic, fast, polite, even if it's a mistake I have made! Whether it's a domain issue, or email, or a Wordpress update that's broken something, the support team will help. My migrations often don't go smoothly and they help with that too. Usually they respond in under 5 minutes, and resolve immediately. One super cool thing for me is their commitment to green energy and protecting the environment. I support that 100% - thanks so much for the support.. you have a customer for life. And I recommend all my clients to Krystal too. All the staff are fab - but Jordan stands out. Thanks dude! :)
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Posted 2 years ago
Bradly is a superstar! Super patient Super knowledgeable Super friendly
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Posted 2 years ago
Krystal Hosting is rated 4.8 based on 64 reviews