Kurt Geiger Reviews

1.7 Rating 127 Reviews

17 %

of reviewers recommend Kurt Geiger

Company Reviews

Questions

Metrics

1.7

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Visit Website

Phone:

0845 257 2571

Email:

online.info@kurtgeiger.com

Location:

24 Britton Street
London
EC1M 5UA

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Hi , I bought a pair of shoes at outlet store in cannock but can I exchange for a bigger size ?

Helpful Report

Asked by An (3 years ago)

I purchased Sneakers from Kurt Geiger sole is worn and instep collapsed. Purchased in June 20 at Arnotts. Have box. Arnotts will not refund or exchange. Unable to wear them. Paid 120 euro. I thought they should be taken back and sent to the manufacturer.? Not worn that often I felt they were faulty. Can't do anything without receipt.

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Asked by Deirdre gilsenan (3 years ago)

Are they true to size. I wear a size 8 shoe. However I wear a size 7 in adidas sneakers. What size do you suggest I buy in KG. Are they cut small?

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Asked by Jill (3 years ago)

Hello! I’m trying to send my shoes back and JUST EXCHANGE THEM FOR A BIGGER SIZE. I absolutely love this shoes they’re just a tab bit too small. Is that a option for me.

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Asked by Tamekia Frye (3 years ago)