Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.00

3.0 Rating 658 Reviews

49 %

of reviewers recommend Kwik-Fit

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3.0

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

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“Kwik walthamcross branch did a great job replacing my tyre on Sunday 25th April They were quick, efficient and reasonably priced”

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Posted 3 years ago

“Very good service in the pontygwindy branch very happy customer”

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Posted 3 years ago

“Really friendly welcome great service & advice. Very competitive pricing. Will use again.”

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Posted 3 years ago

“Just want to say a big thank you to Ryan and the team at Kwik Fit Stirling. I have used the garage over the past few years for both my private hire vehicles including tyres, servicing, air conditioning etc however when other garages struggled to fix a compressor/ suspension problem Ryan stepped in and sourced parts and got the vehicle back on the road. I don’t normally do reviews but once again l received an excellent service that exceeded expectations friendly, helpful, experienced and professional.”

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Posted 3 years ago

“Absolute joke, having booked my car in for a service three days before online I then get a call at 5pm to say they've not got the parts and have had to abandon my service after having the car all day shocking service avoid at all costs.”

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Posted 3 years ago

“Great service always friendly. Keeping my cars in tip top condition. Very satisfied.”

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Posted 3 years ago

“Like to thank Whitehaven branch for fittings my vehicle in at short notice and doing a brilliant job excellent service 👍”

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Posted 4 years ago

“I contacted KwikFit Stockport-Buxton Road with regards to a problem with the exhaust on my Juke Nissan. I spoke with James and he advised me to take my car to be analysed. James greeted me and within minutes he identified and showed me the problem with the exhaust. Within a couple of hours I was able to collect my car completely fitted with a new exhaust. I found the customer car provided by James to be excellent, extremely helpful and polite.”

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Posted 4 years ago

“Great service from kwik fit Swinton Manchester they got my car in at short notice and did the job without me booking i will be going back again if any thing else is needed on my car back👍👍”

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Posted 4 years ago

“Unseen previous fault with engine management system observed on Nissan Juke and with phone call to Kwik Fit I was told go go to them straight away. Even with reduced manning and guys being busy replacing vehicle tyres, they quickly analysed the system to identify the fault and then offered sound advice on the best course of action to get it repaired. The staff were keen, helpful and nothing was too much trouble for them.”

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Posted 4 years ago

“Inverness depot under pressure with shortage of staff but got me turned around in time to make my next appointment. New tyres were very well priced, Manager extremely polite and courteous, first time I’ve used them and can’t fault them.”

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Posted 4 years ago

“1. Arrive for my appointment tyres not turned up. 2. Arrive again wrong tyres fitted had to be taken off. 3.Get call wrong tyres have arrived again. If it was not for the well mannered fitter I would not of given any stars”

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Posted 4 years ago

“Phoned up to have my car MOT’d at Dundee Strathmartine branch. Very polite young man on telephone and I was given a quick appointment the same day. Same polite, respectful young man in reception took delivery of my car. Car promptly put through its MOT with no problems. Very happy with the whole experience. Got 50th anniversary special price of £19.71 which was awesome value! Will definitely go back there again.”

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Posted 4 years ago

“PLEASE READ BEFORE USING KWIK FIT I had the most disgusting experience with Kwik Fit in Wednesbury. I am recovering from surgery and so therefore sent my partner with my car for it’s MOT. It failed it’s MOT and due to the extortionate prices I was quoted (£210) I found somewhere to else to carry out the work (available car) which managed to source the parts and do the labour for £30. When the work was being carried out on my break discs and pads by another mechanic he said my oil had been overfilled and was overflowing (purposely overfilled) which caused the oil to seep down, through the body of the car onto the floor, therefore looking like an oil leak. My partner then took my car back for a retest (at this point i’d spent over £50 on MOT tests) for us to be told that it had failed YET AGAIN due to the car having an “oil leak”. Funnily enough this “oil leak” wasn’t picked up in the first MOT and even though the car hadn’t been driven for 3 weeks AS I CANT DRIVE (and no signs of oil leaks on our drive) it must of been us which caused this leak. Upon saying this the “mechanic” said that it must of happened when my partner drove less than 5 minutes to our Kwik Fit. They then said that it would cost us a further £70 for parts and labour and they would re test for free. We obviously laughed in the “mechanics” faces and did our research and found we could buy the part that we needed for £10!!!!! Once again available car came to our rescue and have charged us £40 for parts and labour. We strongly believe that the oil filter was sabotaged to get more money as we sourced other mechanics to fix the parts needed and didn’t go through Quik Fit. As funnily enough 3 weeks went by and there was no sign of a “huge oil leak” on our driveway. Just because Qwik Fit are a branded name it doesn’t mean you should trust them. Never will I go here again, absolute con artists. You should be ashamed of yourselves Qwik Fit Wednesbury.”

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Posted 4 years ago

“Offer cheap MOT, but then Fail car on Made UP grounds! AVOID AT ALL COSTS!”

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Posted 4 years ago

“Very good experience with Kwik Fit re my car service and MOT. I find the staff very helpful and polite and careful with Covid guidelines. Thank you Dorking Kwik Fit”

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Posted 4 years ago

“Thank god for Darrell at kwik fit Shinfield he saved my life ,when I went to get two new tyres he checked the back one as I was losing air and to his horror I only had two nuts holding my wheel on !! Promptly Darrell and Ethan got me back on the road safely and legal, they are always happy to help and are quick and efficient with a smile can't rate them enough !!”

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Posted 4 years ago

“I had ben going to them for years in west midlands. They damaged the back part of my car on the ramp when trying to sort out my tyres. Then because I am female they told me I must have done it off a pavement. I was so angry. They are very demeaning to their customers, also very rude. They charge so much for what they do. I have since found another Garage where they treat me nice and tell me the actual price, not make it up on the spot. And my car is running fine now. Do not go to Kwikfit. They will take your money and run.”

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Posted 4 years ago

“Always helpful, polite and not condescending. First class service every time.”

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Posted 4 years ago

“I had a very good experience at Kwik Fit Cricklewood. I booked my car in for two new rear tyres and free battery/wheel alignment tests. My mechanic Anil - and his young colleagues - answered all my questions with patience, reassurance and most importantly with honesty and overall I was impressed with the service I received from everyone. I can only speak about this one branch - it does seem from other reviews that branches vary wildly - but I will definitely return to the Cricklewood branch.”

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Posted 4 years ago

Kwik-Fit is rated 3.0 based on 658 reviews