Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.00

3.0 Rating 658 Reviews

49 %

of reviewers recommend Kwik-Fit

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3.0

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

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“Received great customer service at KwikFit Widnes. Have been shielding for months and my car was not so healthy being unused for a while. Mark and Ian sorted my car out, gave great advice and went the extra mile.”

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Posted 4 years ago

“MOT and car serviced at Tottenham branch, London N17. Took 3 hours for them to complete, then ended up charging me £50 for screen wipers; gave long list of what I needed to repair- came up to £1,800! Must be joking, never experienced such fraud at car garage; the staff must be very imbecile to think people would fall for that -even if I am a lady driver! Avoid. Dishonest staff/poor service and creating a negative view for Kwik FIt. Would never go to any Kwik Fit - more like Kwik-Cheat!”

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Posted 4 years ago

“Super efficient, really honest about what they could do and good communication around timing.”

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Posted 4 years ago

“Had a spring break on my Yeti during the first look down.Went to My local quickfit which was open.The manger said he could fit it in the next day but asked me to leave the car.Two hours later he phoned to say I could pick it up as the spring was done.Cannot fault the service I got.5 stars.Oswestry branch.”

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Posted 4 years ago

“The Mobile Fitters came to my home to change a tyre. They were very courteous and respected the Covid19 rules at all times. Excellent service from both Fitters.”

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Posted 4 years ago

“Truly awful cowboys. A total pantomime of asking other mechanics to give their opinion, totally manipulative. Should be exposed on TV. Replaced tyres which were absolutely fine. Ridiculous wheel alignment test. Never ever ever be tempted to go to them!!!!!”

Helpful Report

Posted 4 years ago

“So today I had my three children in the car and got a puncture , lucky I was only 3 minute drive from Kwik fit Langley/Iver. I want to say a massive thank you to Chris and Max for helping straight away letting me and the kids wait inside and really going above and beyond to get me sorted , it’s quite refreshing to know that there is still some genuinely nice blokes out there willing help you no matter the situation . Definitely some doughnuts being taken down as a thank you . Would highly recommend them .”

Helpful Report

Posted 4 years ago

“I took the car to kwick fit High Wycombe London road. I said the car is not stable. They said need to change two back shock absorber and the left front ball joint. The quation said almost 500 pounds. But as it was not 500 yet, they said, they forgot to say, need to change the big iron what contact with the ball joint because in this type of car have to. The quation was 540 pounds. I said ok. But fortunately did not have time to do it, they said I can leave the car there and come back tomorrow, and they insisted for it. I said, I do not want to walk to home and tomorrow walk back, it is about 1.6 miles, I bring the car tomorrow. Then I needed to 50 pounds deposit. I drove away. I watched the youtube, nowhere was mentioned to have to change a big iron to change a the ball joint. I took the car to two garage, booth said do not need to change the ball joint. Finally the two back shock absorber was changed, I paid 240 pounds and I passed the MOT. Never again kwick fit.”

Helpful Report

Posted 4 years ago

“Very pleased with the service I received at the Mount depot in York today. Excellent service, the manager very knowledgeable and helpful. Thank you.”

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Posted 4 years ago

“I took my car for full servicing in the Newbury service center. They took the whole day to complete the repair. They left the car oil leaking heavily. My Ref: KF71-7036001. I took the car back to center twice to fix problem but they don't care about customer or car. They also left service sign light and auto start on/off on the dashboard. I am extremely unsatisfied with the service they had provided me and I will not come again.”

Helpful Report

Posted 4 years ago

“Went to Dereham rd Norwich for front pads . Quoted £140, a bit pricey but lifetime warranty. Booked in and went off for 2hours came back car still on ramp. Apparently needed 2 new disks. Quoted £400 including pads which were now only £129;! Plus disk price . Told they were too worn to put new pads on, Told them to put wheels back on as the car had passed MOT 2 weeks prior when I purchased where pads were an advisory. Receptionist told me MOT only does a visual check. Had pads done at Citroen main dealers today for £90 advised disks had worn 3mm since new (10 months ago! Apparently they fitted them ) and still had plenty of life. Ok I know they've probably been quiet for the year but don't screw people over for unnecessary work ... Will never use again”

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Posted 4 years ago

“Just had 4 Pirelli P zero tyres fitted to my Bentley Continental GT V8s. Great job, 100% professional fitter. Will certainly use you again. Thank You”

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Posted 4 years ago

“Can I say what an amazing experience I have had at stourbridge amazing team great work and will be using again a credit to the company”

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Posted 4 years ago

“I had an OK experience with Kwik-fit, fitting a couple of sections of exhaust. Fairly friendly, fairly quick, probably a little more expensive than a small garage, but not too silly. I was neither delight nor disgusted. So pretty much what I expected really.”

Helpful Report

Posted 4 years ago

“Questionable MOT practices. My vehicle was failed with a list of fraudulent faults. The vehicle has since been re-tested elsewhere with NO additional works being done and has passed without incident or advisories. Make of that what you will. I will certainly not be using them again.”

Helpful Report

Posted 4 years ago

“Watch the Kwik-Fit cowboys, thay have a habit of telling you need work done that you dont! Went to one in Norwich Norfolk thay told me I needed new track rod ends and thay must be done, went to 2 other garages and thay told me that's aload of bull, stop talking up jobs to con people out of there money. Kwik-Fits in Norwich have a reputation of ripping people off, so the best you can all do is stay away🏃‍♂️”

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Posted 4 years ago

“The service I received today was exceptional. The entire team at Kwik-Fit Verulam (St Albans) were so helpful - from my initial phone call to mending the puncture in under an hour. Excellent customer service”

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Posted 4 years ago

“Refused to change our caravan tyres yesterday. Had a blowout on way home so contributed to us being stuck on dual carriageway with child & dog in the cold& rain. Caused a midwife to miss her shift the next day. Cheers Kwik fit. Gave 1 star as they answered phone.”

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Posted 4 years ago

“Jamie at Quickfit Chipping Norton very helpful prompt and efficient.”

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Posted 4 years ago

“They repaired a punture very close to edge of the tyre. I then got a bulge in the trye which could of caused the tyre to blow out putting myself in danger”

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Posted 4 years ago

Kwik-Fit is rated 3.0 based on 658 reviews