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Kwik-Fit Reviews

3.0 Rating 658 Reviews
49 %
of reviewers recommend Kwik-Fit
3.0
Based on 658 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 57%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
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Anonymous
Anonymous  // 01/01/2019
Sydenham kwik-fit I had an awful experience here today, I’ll just add I am a woman! I went in and explained that I needed 2 front tires fitted to my car as that’s what my mot requirements were. I dropped the car off and explained everything to the man behind the desk! They phoned me 30 minutes after leaving my car and they insisted I needed 3 tires done! Went back to show them my mot certificate saying I need 2 tires as soon a I walked in they were very persistent and arrogant by insisting I needed 3 done! (them being men don’t bother me it’s the attitude and intimidation) 2 other men then approached me and insisted yet again I needed 3 tires and they are changing me for it! My experience was very intimating by 3 men telling me I needed 3 tires not 2! I think of your a woman avoid this place at all cost because they think we don’t know what we’re talking about! They just want the sales and the commission
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Posted 1 year ago
Today's visit to KWIK-FIT at Roseburn Edinburgh was first class. Super-efficient, polite and very helpful. I needed 2 new Pirelli tyres for my Jag ----and was pushed for time. A speedy service from JORDAN and FRASER--a big thanks. I always get my tyres there and that wont change. B.Reeves.
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Posted 1 year ago
I left my car (2011) to do MOT but received a call that didnt pass (usually dont pass) :) and cost of repairing will be £720 (changing all break pads and disks). I replied I do it myself. When collecting Ive asked if I only change the pads will it pass , they said no I need to change pads and disks. My mechanic charged me £180 for pads and front disks all BOSCH (back disks are in good condition) + 120 labour. I had 10 days to repair for free retest. Unfortunately I had to pay extra because of blah, blah. Cost of blah, blah is unpredictable. After all Ive saved £440 This is Bushey Kwikfit
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Posted 1 year ago
During the last seven days, while driving a brand new Fiesta car collected 6 weeks ago, there have been two occasions when I have needed to turn to KwikFit in Malmesbury to replace, firstly, the near side front tyre followed 6 days later by its offside partner because both had suffered “pothole blowouts”. I cannot praise Sean and the KwikFit team enough, they pulled out all the stops, diagnosed the problems, swiftly acquired replacement tyres and had me back on the road in next to know time. Sean is courteous, friendly and efficient and manages a team that follow his lead. I would not hesitate to recommend KwikFit Malmesbury to all motorists in trouble!
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Posted 1 year ago
***AVOID AT ALL COSTS *** Wembly branch Had rear brakes and discs changed , unusual noises since then while driving , went back after a week and told me the new brakes were rusty and they cleaned it ! Another week noises got louder so went back and they said it’s a 50% change they can fix that and refused to check the car again. Manager was on a holiday so couldn’t speak to anyone else. Very unprofessional team , lack basics of human communication, lack basic knowledge and common sense . They drove my car for 30 mins on the second visit without my consent and changed my car settings. I thought it’s a respectful business but it’s far from that. My advice to avoid and either go to a specialist garage or just your main dealership.
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Posted 1 year ago
Just want to say what a fantastic level of service we received from the 2 guys at blackpool dickson Road on sun we had a puncture on the sea front . Went there service and manners were impressive many thanks lads
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Posted 1 year ago
Barnes Hill service was first class
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Posted 1 year ago
Kwikfit Salford were amazing especially Shakil. Helpful, friendly, efficient, quick and the work came with a guarantee. My brakes needed repairs and I booked in on Sunday night for the next day which was Bank Holiday Monday and was all done and dusted by 11 am. Well done .
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Posted 1 year ago
Booked for a service that is offered on website. Booked appointment, was told that they did not do this work- no attempt to check, no interest in even having a look at car. Absolute rubbish waste of time
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Posted 1 year ago
Please do not go for repair your car here. They will take your car for some hour and make damage your tools. Or they will take your new iteam of car and old one replace. I just told them make handbreak tight. But ashford kent kwikfit took my car for one hour. And then they call me your car car cost is 750£. I said no. And then i took my car they make damage my car more.
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Posted 1 year ago
Fantastic service from Joe at Scarborough Kwickfit.
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Posted 1 year ago
My 83 year old mum had a flat she went in at 11 o'clock they said they was to buzzy to help her
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Posted 1 year ago
Needed new exhaust. Called KF Tonbridge about 8.45 and it was sorted by lunchtime. Efficient and pleasant to deal with. They did offer other things but I can say 'no'. Would use them again.
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Posted 1 year ago
Great service from Jason and the Team at Kwik fit Tonbridge. They went above and beyond to help.
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Posted 1 year ago
think like engine , suspension, brake or even tyres check has been missed or done incorrectly.Your staff check tyre in incorrect very slim space where can be a lot of dirt from road .Where is correct very wide space for check he dosent used and telling me as one of my recently purchased Pirelli tyre is 4.4mm witch is joke .He telling me kind of weird explanation like he think I just wake up or something. I have suggest to any customer to make vehicle check with staff because you can notice some damages.I found tyre damage and wheel wing scratches but I can't to much proven because I wasn't make vehicle check with them. Don't use because you will be disappointed telling you
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Posted 1 year ago
Gary Best 22 Bridge st Paisley Most helpful kind and efficient garage employee I have ever come across Derekbeeby
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Posted 1 year ago
Kwik Fit Whetstone. Great customer care. Really looked after. Fast and efficient AND I wasn’t charged as the nail in my tyre had not punctured the rubber. They could easily have told me I need a new tyre so add HONEST to my list of praise!
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Posted 2 years ago
Kwik fit headington oxford were incredibly helpful when my tyre deflated at a nearby filling station. They very quickly resolved the problem and I was safe to take my journey.
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Posted 2 years ago
Kwik fit headington oxford were incredibly helpful when my tyre deflated at a nearby filling station. They very quickly resolved the problem and I was safe to take my journey.
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Posted 2 years ago
Watford branch… needed new tyre for MOT. Straight in, changed, all completed within 20mins. Excellent service.
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Posted 2 years ago
Kwik-Fit is rated 3.0 based on 658 reviews