Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.00

3.0 Rating 658 Reviews

49 %

of reviewers recommend Kwik-Fit

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3.0

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve was on reception, at the Gravesend store he had a very awkward customer. Steve was polite throughout the service, explaining the cost of the tyres and that the wheel alignment needed to be done as the tyres would wear unevenly. He went through different prices and quotes until the customer was happy. I was very impressed with his service. Even more so when I was told I had ordered the wrong tyres for my car. I should of ordered run flats. Steve checked if he had the correct tyres in stock, he apologised that they were out of stock. He refunded my mistake and ordered me the correct tyres and rebooked my car in. I was so embarrassed by my mistake, for wasting his time but Steve made me feel a valued customer and went out of his way to give me great service. Thank you so much Steve and team.”

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Posted 3 years ago

“Amazing staff especially Jazz who sorted out my puncture and fitted me in quickly as on my way to work”

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Posted 3 years ago

“Had a low pressure warning on one if my tyres. Managed to get a next day (Sunday) appointment. They inspected the tyre, found and repaired a puncture for no charge. All free. Amazing!!”

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Posted 3 years ago

“Far away from home in High Wycombe I needed assistance of My favourite garage Kwik Fit when my tyre pressure light was on my dashboard I called at the Kwik Fit depot at 97 London Road High Wycombe and was dealt with by a very pleasant and professional mechanic named David within minutes my problem was fixed tyres pressures checked warning light extinguished enable to return.home to Cheshire later in the week My thanks to the young man named David Well done 10 out of 10”

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Posted 3 years ago

“I rang Northampton Kwik-fit in the morning to say I had a nail in my tyre. The manager asked me to bring the van in at 2 o’clock the same day. I waited for an hour and a half for the job. I was thrilled when I was told that they had mended the puncture and that I wouldn’t be charged at all for the job. I will definitely use Kwik-Fit again as my first port of call! Thanks a lot for your service!”

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Posted 3 years ago

“Very happy customer. I Took my DS3 to kwik fit plus London Rd High Wycombe. For change of wheel bearing the job got done and I wasn't satisfied, however the team there was very courteous to make sure I was satisfied especially the manager, they took the vehicle back and fixed the things I wasn't happy about and even gave me a massive discount....”

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Posted 3 years ago

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Posted 3 years ago

“As A Female and not knowing much about cars or MOT Requirements, the staff were so friendly and explained and showed me what the car required, 'Chris' made me feel so at ease and the Gentleman doing the MOT was professional and courteous. Thank you Guys well Done!!!”

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Posted 3 years ago

“Slow puncture repaired very quickly - saved money on a new tyre :-) Winchester branch felt very covid-safe with door wide-open in reception, screens, use of gloves and protective sheets when in my car. Altogether very happy.”

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Posted 3 years ago

“just had my toyota iq mot'ed at the heywood branch. was met by a friendly fella behind the counter. was told about an hour's wait. car was taken in for mot 5 minutes later. around 45 minutes passed car came out. collin ( mot mechanic ) then told me it had passed and was very polite and complementary about my car... all in all i had a perfect experience and would recommend the heywood branch in particular collin to anybody requiring helpful, honest, professional mechanics. thank you”

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Posted 3 years ago

“Had great service from Sulley at the Felbridge, East Grinstead branch last week, he did a very thorough winter service on my Renault Kangoo, was very informative and efficient very impressed!”

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Posted 3 years ago

“Kwik fit are the most reliable if you need a quick fit reasonable prices and really great guys”

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Posted 3 years ago

“Just got back from Kwik Fit in Ruislip Manor .What a great service provided from Luke and Cecil. Very attentive, very honest, didnt mind explaining things to me and providing the best solution from my needs. 100% recommended!”

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Posted 3 years ago

“Once again great service at Kwik Fit Stirling. Chris and the team provided the answer when 2 tyres and 2 exhaust clamps were required. The clamps were ordered and delivered within 20 mins and the car driving like new with the new Dunlop’s. First class, friendly and helpful service from all the team once again.”

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Posted 3 years ago

“Booked my car in for a diagnostic at wilmslow problem fixed happy days cheers gary and team”

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Posted 3 years ago

“Kwik Fit Chichester looked after me so well when I had a nail in my tyre. Thanks so much.”

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Posted 3 years ago

“Very quick great customer service would highly recommend fitted me in on the same day for brakes gave me great piece of mind knowing I'm driving safely thanks Woking branch”

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Posted 3 years ago

“Great customer service at Chichester branch just went in and had a tyre fixed on my aygo polite and professional would visit again to replace my tyres”

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Posted 3 years ago

“Excellent service, swift tyre replacement and tyre tracking. Would definitely recommend”

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Posted 3 years ago

“One very happy customer at the Ripon branch. The 2 gentlemen working on this very miserable Bank holiday Monday made my day less miserable. They were both very friendly and helpful members of staff that attended the needs of my car. Well done and a big thanks...”

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Posted 3 years ago

Kwik-Fit is rated 3.0 based on 658 reviews