“I ordered 7.5 inch bracelets and they are not 7.5 inches. I have some similar ones from a competitor that are supposed to be 7.25 and those fit looser than the ones sent to me from.Kylar Mack. I tried to email them and I haven't heard no response.”
“I ordered the anklet for my wife. When it arrived, it looked nothing like the photos in the website, and felt extremely cheap and was way too big. I messaged Kylar Mack regarding the issue a week ago, yet I still haven’t heard back from them. What a joke of a company! I will be initiating a dispute through my credit card company. Stay away from this clown company and save your hard earned money!”
“I give Kylar a 5 right now on the review, I just rec'd them yesterday and they are gorgeous, petite. I ordered the 6.5" which I'm a very petite person so if you are larger you may want to order the 7" I was worried they were going to be to big but the fit perfectly I can put my arms in the air and they don't fall down my arm they are barely loose and stay put I LOVE THEM I really would love to have a small anklet”
“Super love this stack and have went back for more because they layer so nicely with my other bracelets. I purchased the gold filled stack 4mm/2mm and went back for the ring, anklet and silver stack. I'm happy!!”
“I absolutely love your products, especially since I have very small wrists. However, I purchased two of the 433 stack. As yoy can see by the picture, on one set of the 3mm have a larger ball while the other set doesn't. Not very good quality control. Otherwise, I really love your products.”
“First, I want to say that the jewelry is beautiful—I was very happy with the quality of the pieces.
However, I placed two separate orders on April 28, 2025, just minutes apart. While the first order arrived just in time for Mother’s Day, the second never showed up. I followed the instructions on your website and reached out via email. Although I received a prompt initial response, there was no follow-up. I had to send a second message, which also went unanswered. After a third attempt, I finally received a reply with an insurance form to complete.
Unfortunately, this entire process was very frustrating and disappointing. The second order did not arrive until May 29, 2025—well after Mother’s Day.
While I appreciate the product, this experience left me hesitant to order again, knowing that delays may occur and customer service follow-up is unreliable.”
“I’m not ready to give a review because I did not get the correct item for my last order. I have emailed and keep getting one back that says we will contact you in a few days. I have not gotten anything resolved
I ordered a 3mm bracelet and received a 2 mm one. I sent pictures as proof. Am still waiting”
“I love everything I have purchased from kylar Mack. It is great quality. A fair price. They keep you informed about where it is and when you will get it and you get it when promised or before. Wonderful to business with.”
