“My bracelets are lovely, and I forget I have them on because they are so lightweight and comfortable. My husband gave them as a Christmas gift but didn't realize they had sizing. Contacting customer service, returning the bracelets, and exchanging them was an absolute breeze. I appreciate their responsiveness and received new bracelets within a couple of weeks. Thank you, Kylar Mack, for your excellent product and customer service.”
“I'm a little disappointed, I still don't have my item. It is almost a week late and when I did reach out to customer service basically they said if I don't have it in a month contact them.”
“I love my bracelet. It is so light I almost forgot I’m wearing it. A great every day wear. I would recommend if you want something chic at an affordable price.”
“I have both a bracelet and just recently purchased a necklace! The quality is great, I’ve been wearing my bracelet for a year now haven’t taken it off once & it still looks like new!”
“I had an issue with a bracelet I ordered - reached out to CS. CS responded quickly, I provided the info requested, and they shipped replacement immediately. Extremely impressed with their responsiveness and no fuss attitude. They backup their products.”
“Like the Jewlery but horrible customer service just the fact that u cannot reach anyone Judy email & wait for them to get back to you crazy update your websites”
“I have purchased the classic stack of bracelets several times over and have always been pleased with them. This purchase was a gift and I paid for expedited delivery which was supposed to be delivered on Saturday, February 1. This was not delivered until Wednesday, February 5. I sent an email requesting the delivery charge refund because I could have free shipping and had it arrive at the same rate based on promotion at checkout.”
“Hi I love the bracelet, but they are very tight. I’m not sure if I chose the right size for my wrist because I would like for them to dangle on my wrist but for some reason they are very tight, please let me know how correct this issue.”
“I had purchased a 3 stack bracelet set. I noticed that 2 of the bracelet were changing color. I sent an e-mail with a picture and got a replacement right away. Fabulous customer service.”
“I haven't taken the bracelets off since I receivd them. I love my 3 gold ball bracelets, and I'm a person who NEVER wears bracelets. Mostly I don 't wear bracelets because I have thick wrists and the bracelets are always too tight and uncomfortable. Not these! And by the way, they look fantastic next to my mild tan.”