“I ordered the anklet for my wife. When it arrived, it looked nothing like the photos in the website, and felt extremely cheap and was way too big. I messaged Kylar Mack regarding the issue a week ago, yet I still haven’t heard back from them. What a joke of a company! I will be initiating a dispute through my credit card company. Stay away from this clown company and save your hard earned money!”
“I give Kylar a 5 right now on the review, I just rec'd them yesterday and they are gorgeous, petite. I ordered the 6.5" which I'm a very petite person so if you are larger you may want to order the 7" I was worried they were going to be to big but the fit perfectly I can put my arms in the air and they don't fall down my arm they are barely loose and stay put I LOVE THEM I really would love to have a small anklet”
“Super love this stack and have went back for more because they layer so nicely with my other bracelets. I purchased the gold filled stack 4mm/2mm and went back for the ring, anklet and silver stack. I'm happy!!”
“I absolutely love your products, especially since I have very small wrists. However, I purchased two of the 433 stack. As yoy can see by the picture, on one set of the 3mm have a larger ball while the other set doesn't. Not very good quality control. Otherwise, I really love your products.”
“First, I want to say that the jewelry is beautiful—I was very happy with the quality of the pieces.
However, I placed two separate orders on April 28, 2025, just minutes apart. While the first order arrived just in time for Mother’s Day, the second never showed up. I followed the instructions on your website and reached out via email. Although I received a prompt initial response, there was no follow-up. I had to send a second message, which also went unanswered. After a third attempt, I finally received a reply with an insurance form to complete.
Unfortunately, this entire process was very frustrating and disappointing. The second order did not arrive until May 29, 2025—well after Mother’s Day.
While I appreciate the product, this experience left me hesitant to order again, knowing that delays may occur and customer service follow-up is unreliable.”
“I’m not ready to give a review because I did not get the correct item for my last order. I have emailed and keep getting one back that says we will contact you in a few days. I have not gotten anything resolved
I ordered a 3mm bracelet and received a 2 mm one. I sent pictures as proof. Am still waiting”
“I love everything I have purchased from kylar Mack. It is great quality. A fair price. They keep you informed about where it is and when you will get it and you get it when promised or before. Wonderful to business with.”
