“I was really upset as I purchased the stackackle bracelets for a girlfriend for her upcoming birthday. I had to purchase early as I was getting ready to have surgery. Unfortunately they were too small and because it had been 30 days they would not do an exchange. I will not be ordering any other items from this company.”
“I love my kylar mack jewelry!
I’ve ordered 3 times and have been happy with each order. Customer service is excellent as well in responding and how they treat their customers.
Will continue to be a big fan!”
“I think your exchange policy is terrible to charge 6 dollars when you want exchange a item and then expect them to pay shipping charges again plus very very slow in getting a order”
“My adult children bought me my first Kylar Mack bracelets for a present. I have had them on ever since. Sleep with them, shower, workout everything. They are really the best. Like them so much I ordered 4 more for myself. Would highly recommend for anyone who loves good jewelry.”
“I never received my order. USPS says it was delivered to who I have no idea so essentially I paid for someone else to enjoy these bracelets. With not much help from the company.”
“I could not have been more disappointed with the bracelets and have sent them back. They came tangled together and did not lie flat along my wrist. There was also enough difference in wrist width to seem carelessly made. They looked a lot cheaper than I expected for the price point. I ordered these based on Instagram ads so perhaps I should have known better. Don't waste your money.”
“I purchased the ring and 3 bracelets and are pleased with all. It is great to have this simple touch of gold that is lightweight and durable. I highly recommend Kylar Mack.”
“The quality and craftmanship are excellent. The bracelets arrived sooner than the stated delivery date (6 days from the order date). I would recommend. The only reason that I did not give 5 stars is because there is a shipping charge and so many other companies do not charge shipping costs.”
“My wrist measures exactly 6.5” so at first I bought the 7.5” but It was way too big. I returned and got the 6.5”, and It was tight but not uncomfortably tight. I debated whether I was going to return or not but after a week It stretched to a good size. 4 stars because I wish they made a 7” but still very happy with my purchase. Great quality bracelet!”