“I have received so many compliments when wearing these bracelets. Just wish I had opted for the larger size. Word of advise, measure your wrist before ordering.”
“Non-existent customer support. I sent multiple emails trying to correct the wrong shipping address and never a word in response. I have been a repeat customer until now. Never again!”
“I thought the website was confusing. I never used Shop, and was surprised that they were able to access my credit card info. I did not know the transaction went through, so placed another order. I realized my mistake and e mailed customer service within minutes. Bottom line, I received 2 of the same item, which I do not want. Now I am hearing it is non returnable, even though it was unopened. I do not understand why, and have asked several times.”
“I recieved my bracelet stack and ring in a timely manner. I love them overall, but I mistakenly ordered the wrong size. The 6.5 is really small for my wrist.”
“Love my bracelets but was disappointed in the customer service. I needed to exchange for a smaller size. Getting a response to my emails, several, took way to long. I understand your system was down to print return labels but that should have been told to me after my first email, not third or fourth. Also, there should be a phone number somewhere on your web site. I asked for it in one of my emails but was never given one.”
