“I bought bracelets for 49.00$ and was charged 141.59$ and have been emailing them to fix their mistake. They said they needed prof so I sent them a screenshot of the amount they needed to refund me and now they will not answer me back. DO NOT buy from this company . They will rip you off. Now I have to file a grievance and report them
Terrible company”
Hi Donna!
As mentioned over email you were looking at the unit cost of returning 1 bracelet but you have 3 to return so there is no issue.
Thanks
Kylar
“Great product and great customer service. My original order never shipped for some reason and I contacted customer support. They immediately sent me a new anklet at no extra cost. I didn’t realize they wouldn’t cancel the original order so now I have 2 anklets. They are so cute stacked! I recommend buying 2 but still looks great with just 1. Great product and amazing service.”
“Love these bracelets and have had them on for a week even through a weekend at the lake. So far so good on them looking new. Ordered the ring already.”
“These are the worst cheapest looking bracelets. Made very cheaply plastic beads on a string charging hundreds of dollars. They're all bent up different sizes. I returned them.I had to pay $6.00 to return them for junk. DON'T BUY Customer service is horrible.They don't communicate.They don't care.”
Hi Antoinette!
I'm so sorry you hate them :(
No problem at all! We accept returns and exchanges within 30 days of purchase.
You can request a return here:
https://kylarmack.returnscenter.com/
If you would like to make an exchange please place a new order for your desired item on kylarmack.com. You may do this now or after we have processed your return for the original order.
Returns are processed within 10 business days of us receiving.
Thanks
Kylar
“I received my bracelets and as they are beautiful, they are very tight on my wrist and leave marks when I take them off. I don’t remember seeing a sizing chart when I ordered them. I am disappointed that I spent so much money on bracelets I will probably not wear much.”
“The bead bracelets are beautiful and shiny. I have an average wrist and the 7 1/2” bracelets fit perfectly. They are smaller than i expected but when you put them on together they look great, especially with my other bracelets. I will be going back for the 5mm ones and the necklace also. If you are on the fence about these - don’t be. They look awesome!!!”
“They were too small for my wrist. Were these meant for a child? Teen? I am not overly thick wristed or large. So disappointed. I have to my daughter who is petite and she is wearing, but also thought a bit tight to get on…”
“Quality was awful. Tiniest beads ive ever seen as well as kinked up. I returned it and they received it 4 days ago but I have yet to receive a refund. Awful company.”
