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L.A. Design Concepts Reviews

5.0 Rating 952 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Always excellent service and will check stock quickly and send cutting quick.
Helpful Report
Posted 2 days ago
quick shipping and great quality!
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Posted 6 days ago
Diane was so helpful and made sure my paper arrived on time!
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Posted 1 week ago
The communication, whether matching previous ordered fabrics, getting the correct cuttings and even when I accidentally ordered a yard when I meant to order a sample, with L. A. Fabrics has been excellent.
Helpful Report
Posted 2 weeks ago
The staff at LA Designs is attentive and prompt in their response time. Once ordered, the wallpaper came in short order.
Helpful Report
Posted 2 weeks ago
Excellent service and beautiful fabrics.
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Posted 3 weeks ago
LADC could not have been more responsive and professional in helping me purchase fabric. They were a delight to work with, and I’d happily use them again.
Helpful Report
Posted 3 weeks ago
Thanks so much for being accurate in the order
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Posted 3 weeks ago
Found the fabric I wanted that I could not find anywhere else. Sales rep answered my questions very quickly and I receive my order in 2 days!
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Posted 4 weeks ago
Fabric is beautiful! Glad I was able to get it from LA Design
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Posted 1 month ago
Easy navigation on their site to find everything I need to design and decorate with wallpaper and fabrics. Sample shipping is fast- I was able to obtain samples and get them to my client quickly and the products also arrived in a timely manner.
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Posted 1 month ago
Humans actually answer the phone at LA Concepts. I had the best experience. From ordering thru delivery. Everything was flawless. Thanks to my sales associate who clearly guided me thru the entire process. Peter
Helpful Report
Posted 2 months ago
I recently bought Pierre Frey fabric and couldn't be more pleased with the experience. The customer service was outstanding, with quick responses to all of my questions, and the whole process was seamless from start to finish. I was concerned by some of the negative reviews, but my experience was entirely positive. I wouldn’t hesitate to order from them again!
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Posted 2 months ago
Great customer service and quick shipping. Very pleased!
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Posted 2 months ago
Excellent and personal customer service!
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Posted 2 months ago
Professional, friendly, efficient. And Matt should be cloned —he’s that good !
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Posted 2 months ago
I had an excellent experience with LA Design Concepts and rate them highly. Matthew was terrific to work with, responded quickly and followed up regularly.
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Posted 2 months ago
I am pleased with my wallpaper order through LA Design Concepts. It was an easy process at a competitive price.
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Posted 2 months ago
Great selection. Staff is exceedingly helpful in clarifying details of fabrics and providing help in ordering some more complicated items that are shipped from abroad.
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Posted 2 months ago
The order was quick and seamless. I appreciate such good customer service.
Helpful Report
Posted 3 months ago
L.A. Design Concepts is rated 5.0 based on 952 reviews