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L.A. Design Concepts Reviews

5.0 Rating 952 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Excellent service and great personality from Matt. Helped me locate some pricey hard to find sconces at great price and several yards of designer fabric at much better price than I could find locally. Thanks Matt!
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Posted 3 years ago
Excellent customer service: courteous , precise, responsive and knowledgeable.
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Posted 3 years ago
Matt helped me order two wallpapers - he is knowledgable and efficient
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Posted 3 years ago
Friendly, helpful, responsive!
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Posted 3 years ago
Very responsive and s large and fresh offering!
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Posted 3 years ago
Customer service is excellent! I talked to the same person several times and they were proactive in getting my order expedited.
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Posted 3 years ago
Love the chair I purchased and delivery was speedy! I would definitely buy from them again!
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Posted 3 years ago
Diane has provided exceptional service in terms of communication. Because of her professionalism I will only deal with L.A. Design for my future decorating needs.
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Posted 3 years ago
Excellent service!
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Posted 3 years ago
Very helpful with my order. Thank you
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Posted 3 years ago
The customer service is outstanding! They make placing an order a breeze and if there are any issues with the order, L.A. Design goes out of their way to fix issue!
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Posted 3 years ago
Easy to use - Fast and Friendly
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Posted 3 years ago
Fabric came quickly, in perfect condition and was reasonably priced. Looking forward to seeing it on my dining chairs!
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Posted 3 years ago
Quick to respond to questions, shipment time was slow despite a 4 day delay due to weather.
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Posted 3 years ago
Your web page had easy access to lots of patterns and also an easy check out. Nice range of products too
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Posted 3 years ago
Diane kept me in the loop throughout the entire process I never had to call or worry Your company literally gave me great service all through the process could Not be happier
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Posted 3 years ago
It did take a while to get my order, but that could have been the manufacturer delay.
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Posted 3 years ago
Very smooth transaction Answered all my questions promptly Got my order , perfect
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Posted 3 years ago
Very happy with our fabric and the communication regarding the back order.
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Posted 3 years ago
LA Design has a very comprehensive website, with pictures of thousands of different wallpapers which can be sorted by many different parameters. Questions by email are answered very quickly - sometimes within minutes. I also phoned with questions and to place my order. Friendly, professional, efficient would be the words I use to describe my experience. I was told that my wallpaper would arrive in 10 business days, but it arrived in 5 days. I would definitely order from LA Design again.
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Posted 3 years ago
L.A. Design Concepts is rated 5.0 based on 952 reviews