L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 961 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good customer service thank you”

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Posted 1 year ago

“Anyone who is embarking on a design adventure will soon find that great customer service in this realm is hard to find. Not so at LA Design Concepts - I had five-star customer service experience from the moment I clicked send. There were several needs for follow-up and even a yardage change necessary to get my fabric order across the finish line and Matthew + team never let me down. I will be a repeat customer for certain.”

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Posted 1 year ago

“Fast shipping and great customer service. Thank you!”

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Posted 1 year ago

“Always promt response”

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Posted 1 year ago

“Quick response time! Helpful and informative.”

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Posted 2 years ago

“Excellent customer service- 5 STAR”

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Posted 2 years ago

“LA Design offers excellent service!”

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Posted 2 years ago

“Prompt, efficient, reliable”

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Posted 2 years ago

“My experience was excellent!”

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Posted 2 years ago

“Exceptional service and fabric arrived very quickly… even though shipped from international manufacture. Always pleased with LA Design Concepts!”

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Posted 2 years ago

“Great selection at great prices and the customer service is amazing. Matt has gone above and beyond to make sure I was getting the right batch for two separate orders of wallpaper and sent me an invoice by email super fast.”

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Posted 2 years ago

“LA Design Concepts is such a nice company to work with! Everyone I've had contact with has been very helpful and friendly. I would definitely shop here again. Thank you!”

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Posted 2 years ago

“Great experience! They double checked my order with me before putting it through and shipping was super quick!”

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Posted 2 years ago

“I asked for an explanation of why I received 3 rolls of wallpaper when I ordered 6 and received a quick answer via chat. I am a newbie & had no clue what I was doing. I asked a follow-up question about how I needed to order more & how to ask for matching lot #s which wasn't answered. That's why I gave 4 stars.”

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Posted 2 years ago

“So pleasant and helpful!”

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Posted 2 years ago

“Great service with a personal touch. Thank you so much!”

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Posted 2 years ago

“Excellent personalized customer service!”

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Posted 2 years ago

“Great selection and prompt service. What's not to love?”

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Posted 2 years ago

“Great products, great sservice, very timely delivery of my wallpaper”

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Posted 2 years ago

“Staff at LA Design Concepts are knowledgeable, professional, courteous and thorough. Great communication. Thank you Matthew.”

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Posted 2 years ago

L.A. Design Concepts is rated 5.0 based on 961 reviews