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L.A. Design Concepts Reviews

5.0 Rating 962 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 962 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Dianne is AMAZING! She has been super helpful with all my fabric/wallpaper needs, and really provides the best customer service
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Posted 4 years ago
They’re very knowledgeable, courteous and task oriented.
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Posted 4 years ago
I ordered a Ralph Lauren fabric that was back-ordered throughout the country. LA design helped me the most to get it to my house! Thanks!
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Posted 4 years ago
Great and patient customer service. Would definitely work with them again!
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Posted 4 years ago
It would have helpful to be offered the 10% discount when I made the purchase rather than after.
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Posted 4 years ago
Fast shipping and great selection. Diane is very helpful and friendly.
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Posted 4 years ago
The team, especially Diana, are so wonderful and go the extra mile to get the item you are looking for, as well as, the best price ever. The follow through, the immediate responses and the attention to detail was so wonderful. I would recommend this company to others and I am also looking forward to working with them again.
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Posted 4 years ago
Very striking wallpaper!
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Posted 4 years ago
Great prices and service. Will order from L.A. design concepts again!
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Posted 4 years ago
Loved the wallpaper !!
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Posted 4 years ago
I would highly recommend
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Posted 4 years ago
The customer service was excellent . I was provided a sample of the cutting and the delivery was very prompt. The selection of fabric was also excellent.
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Posted 4 years ago
Again your Agent Mathew was a great assistance to us. Our sincere thanks.
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Posted 4 years ago
Unlike many on line businesses, live customer support is readily available. Diane is personable, professional and very helpful. The price was significantly lower than at my local merchant for the identical product.
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Posted 4 years ago
When I did not receive 2 out of 5 wallpaper samples I ordered, Chris and Dianne were both so helpful in getting the missing samples to me ASAP. I really appreciated the service I received from both of them, as my timeline was tight. I would not hesitate to order from LADC in the future, as I know they will go the extra mile for their customer if a problem occurs.
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Posted 4 years ago
A great shopping experience! Everything I was looking for, the best prices, easy online ordering, and everything was received in perfect condition.
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Posted 4 years ago
LA Design Concepts were fabulous when I ordered the wrong item. Thanks LA Design Concepts!
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Posted 4 years ago
Terrific, fast and accurate service. Great pricing! Will use again
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Posted 4 years ago
Great customer service. Dianne and the team have been very helpful.
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Posted 4 years ago
Really great customer service! I had an issue with a different company and Dianne helped me get the wallpaper I needed and kept me up to date on the status of my order! Thank you!
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Posted 4 years ago
L.A. Design Concepts is rated 5.0 based on 962 reviews