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L.A. Design Concepts Reviews

5.0 Rating 952 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I would highly recommend
Helpful Report
Posted 3 years ago
The customer service was excellent . I was provided a sample of the cutting and the delivery was very prompt. The selection of fabric was also excellent.
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Posted 3 years ago
Again your Agent Mathew was a great assistance to us. Our sincere thanks.
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Posted 3 years ago
Unlike many on line businesses, live customer support is readily available. Diane is personable, professional and very helpful. The price was significantly lower than at my local merchant for the identical product.
Helpful Report
Posted 3 years ago
When I did not receive 2 out of 5 wallpaper samples I ordered, Chris and Dianne were both so helpful in getting the missing samples to me ASAP. I really appreciated the service I received from both of them, as my timeline was tight. I would not hesitate to order from LADC in the future, as I know they will go the extra mile for their customer if a problem occurs.
Helpful Report
Posted 3 years ago
A great shopping experience! Everything I was looking for, the best prices, easy online ordering, and everything was received in perfect condition.
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Posted 3 years ago
LA Design Concepts were fabulous when I ordered the wrong item. Thanks LA Design Concepts!
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Posted 3 years ago
Terrific, fast and accurate service. Great pricing! Will use again
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Posted 3 years ago
Great customer service. Dianne and the team have been very helpful.
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Posted 3 years ago
Really great customer service! I had an issue with a different company and Dianne helped me get the wallpaper I needed and kept me up to date on the status of my order! Thank you!
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Posted 3 years ago
Great salesperson Matthew and super helpful!!
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Posted 3 years ago
Dianne was so responsive and helpful in a challenging situation!
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Posted 3 years ago
Matthew was so great to work with! I would definitely go to L.A. Design when I need fabric again! Thank you.
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Posted 3 years ago
Great products , prices and service
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Posted 3 years ago
Prompt delivery as promised. Easy to reach by phone.
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Posted 3 years ago
Beautiful wallpaper received very well packaged, looks great.
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Posted 3 years ago
Fantastic service from Matthew and the REAN at LA Design Concepts!
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Posted 3 years ago
Very pleased with the service
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Posted 3 years ago
Matthew at LA Design Concepts was wonderful. He helped me so much.
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Posted 4 years ago
Paper was back ordered and communication was excellent. Monitored shipment and delivery - excellent customer service.
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Posted 4 years ago
L.A. Design Concepts is rated 5.0 based on 952 reviews