L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 952 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“I found LA Design Concepts after the decorator I hired gave me a quote to recover a couch and a loveseat way over the high end of my budget. Matthew found my material for considerably less, but when one if the materials continued to be backordered, he went searching for and sent me numerous samples he thought might work. I put the project on hold for several months, but when I finally found another material, Matthew remembered my situation and within days my new material arrived at a price that even my upholster could not match. So glad that I found an online company with such great customer service.”

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Posted 4 years ago

“Matt was great!”

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Posted 4 years ago

“I have thoroughly enjoyed working with Matthew at LADesign for my wallpaper order. I have never worked with someone any better at customer service than he is. I plan to order more wallpaper in the near future and look forward to working with Matthew again.”

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Posted 4 years ago

“I ADORE LA DESIGN CONCEPTS! Products are spot-on and the variety endless. I phoned with a few concerns. Matthew was a dream....so helpful, knowledgeable, and patient! Kudos to La Design for a perfect shopping online experience!”

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Posted 4 years ago

“Customer service was a priority in my experience from my initial order to the follow up call to see if all arrived as expected and suited my needs.”

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Posted 4 years ago

“Website is easy to use. The selection of products is fabulous! Communication was great, and the shipping was quick! Will definitely make more purchases!!”

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Posted 4 years ago

“Excellent communication and service.”

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Posted 4 years ago

“Very happy with my purchase.”

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Posted 4 years ago

“Fabric was delivered very promptly and my upholstery shop said it was perfect quality. I definitely will use LA Design again!!”

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Posted 4 years ago

“LADC has always helped me acquire the fabrics I want at fair prices”

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Posted 4 years ago

“Dianne and LA Design Concepts is awesome! I did everything by email. She sent samples, I ordered, got a great price and my wallpaper was delivered fast! Great company.”

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Posted 4 years ago

“Order was placed online and within a few days I received my products as expected, perfectly packed and protected! Great first time experience, will order again with LA Design Concepts when needed!”

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Posted 4 years ago

“LA Design Concepts was so easy to work with and their selection is amazing. Highly recommend!!”

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Posted 4 years ago

“Very friendly and fast service. Will order again!”

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Posted 4 years ago

“Great to work with. Dianne kept me updated on my order. Would not hesitate to order from LA Design again!! Thank you for your professionalism! E Neilson”

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Posted 4 years ago

“Matthew was an absolute pleasure to work with! He was friendly and extremely knowledgeable. He immediately knew the paper in which I was interested. It was shipped from London and arrived in two days, which was amazing! I highly recommend LA Design Concepts, and Matthew, for your custom shopping needs.”

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Posted 4 years ago

“My experience with LA Design Concepts was wonderful! Dianne responded quickly to my request for a quote, and followed up after my purchase, always noting she was happy to answer any questions I may have. My wallpaper shipped faster than I thought it would, and is gorgeous. The whole experience was seamless and easy— thank you!”

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Posted 4 years ago

“Great service. Will recommend to others”

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Posted 4 years ago

“Fabulous service! Would highly recommend”

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Posted 4 years ago

“Excellent service with very quick turn around.”

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Posted 4 years ago

L.A. Design Concepts is rated 5.0 based on 952 reviews