L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 962 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

L.A. Design Concepts 5 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Dianne followed up on my initial sample order (which was running late as they were back-ordered from the manufacturer)... she got in touch with a showroom that had my requests on hand and they were expressed mailed to me directly.”

Helpful Report

Posted 4 years ago

“Wonder product and customer service”

Helpful Report

Posted 4 years ago

“The fabric I ordered was beautiful. It came in very quickly and was exactly as I expected. No complaints.”

Helpful Report

Posted 4 years ago

“Five stars all the way! From shopping to ordering to delivery, the service is impeccable.”

Helpful Report

Posted 4 years ago

“Excellent service and great customer support. You always get a human on the phone when checking on an order. Love them , love the product lines they carry.”

Helpful Report

Posted 4 years ago

“dianne is great!!!!”

Helpful Report

Posted 4 years ago

“Great selection of wallpaper. Exceptionally helpful service. Quick delivery of product. Will definitely work with them again!”

Helpful Report

Posted 4 years ago

“LA Design Concepts was super helpful in every aspect of ordering. The online chat feature got me the correct answers straight away. Overall, extremely happy with my experience.”

Helpful Report

Posted 4 years ago

“Order arrived on time , nicely packed . Thank you !”

Helpful Report

Posted 4 years ago

“So many options are available at LA Design Concepts but the thing that sets them apart is the service. Really appreciate the communication.”

Helpful Report

Posted 4 years ago

“Wonderful communication. The fabric I wanted was back ordered, but they sent it to me as soon as possible & kept me in the loop.”

Helpful Report

Posted 4 years ago

“I was delighted to find LA design Concepts. One of my laments after retiring from the interior design field was the inability to buy designer fabrics and wall coverings, etc. And then I stumbled upon LA Design Concepts, and now I can not only buy fabulous fabrics, I can buy them for a great price, as well. And, the customer service is superb. Everyone I talked with was friendly, knowledgeable and efficient and just plain nice. A special shout out to Dianne who couldn’t do enough to help. Thank you. As I said, I’m thrilled to have found you, and I’ve already shared your name and contact information with a few friends.”

Helpful Report

Posted 4 years ago

“gorgeous wallpaper! They were helpful and had it shipped quickly from London.”

Helpful Report

Posted 4 years ago

“I was very happy with my quick service and the person I worked with.”

Helpful Report

Posted 4 years ago

“Exceptional Product!”

L.A. Design Concepts 5 star review on 27th July 2020

Helpful Report

Posted 4 years ago

“Good prices. Great service.”

Helpful Report

Posted 4 years ago

“My first transaction experienced with this firm was FANTASTIC! The purchase was handled over the phone by Frank and every aspect of the details were provided and executed with a level of customer service that could not be improved on. Your in good hands with this group of experts. Marc Ferguson Marc Lawrence Interiors, Inc.”

Helpful Report

Posted 4 years ago

“Dianne is super!!! What a wonderful employee you have; she's exceptionally helpful, extremely knowledgeable, and professional as she can be. She assisted me with two hard to get fabrics. You never can tell from a picture the exact color of the fabric but Dianne solved that and sent samples. Simply gorgeous stuff!!! Boy, am I lucky to get Dianne to help with finding and ordering the two fabrics. A+A+A+A+A+”

Helpful Report

Posted 4 years ago

“Quick delivery, exceptional product...couldn’t be happier.”

Helpful Report

Posted 4 years ago

“Terrific customer service! I would definitely purchase from LA Design Concepts again.”

Helpful Report

Posted 4 years ago

L.A. Design Concepts is rated 5.0 based on 962 reviews