L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 977 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“The 12 yards of fabric I received from Schumacher was only wrapped in one single plastic bag which resulted in a small tear on the bag and a stain at the end of the fabric by the time I received it. This was disappointing, as I ordered the same fabric from another fabric warehouse, and it came packaged in two plastic bags and was well protected and clean. Schumacher needs to have a mandatory requirement to use 2 bags when shipping fabrics!!!”

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Posted 3 years ago

“Excellent service!!! Beautiful products, they helped me to send my order to de correct address, 100 points”

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Posted 3 years ago

“Purchase was easy and prompt. I love the fabric!”

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Posted 3 years ago

“Huge, beautiful selection of high quality items! Service was prompt and items received in excellent condition. 5 stars!”

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Posted 3 years ago

“Staff is helpful and courteous.”

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Posted 3 years ago

“I discovered LA Design Concepts with an online search for a particular fabric I was interested in. Not only was their price competitive, but shipping was included! Then they topped it all off with excellent customer service and follow up. I'm impressed and will continue to do business with my new discovery!”

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Posted 3 years ago

“I love the flexibility of ordering so many to the trade products anytime of the day, can check stock, receive memo samples- all terrific!”

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Posted 3 years ago

“I looked all over the internet for the perfect fabric to recover my patio furniture. I got way more than great quality fabric. Fast, exceptional service. Will use them for all my fabric needs.”

L.A. Design Concepts 5 star review on 7th July 2021

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Posted 3 years ago

“The internet site is easy to navigate and the customer service I have received from Dianne has been excellent. I have received all fabric orders in a timely manner.”

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Posted 3 years ago

“I received my fabric in a timely manner. Service was great.”

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Posted 3 years ago

“I was very impressed by the fast service I received from Diane with ordering fabric and than additional yardage when my customer decided she wanted a cushion to go along with her Roman shade.”

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Posted 3 years ago

“LA Design Concepts has outstanding customer service. It reminds me of what customer service used to be like because when I have questions they are answered promptly and intelligently by a real person, not a computer. I have enjoyed receiving numerous, beautiful fabric swatches that I sampled on their website. My redecorating could never have been as much fun or as successful without LA Design Concepts. I recommend them 100% without reservation. A great company!”

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Posted 3 years ago

“The customer service I received from Chris Soliz was the reason for my high rating. It took three tries for the manufacturer to send me the right samples and he was amazing at getting it all sorted out. He was so responsive and helpful!”

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Posted 3 years ago

“Dianne is absolutely amazing and such a great partner. She has been so much help in my recent design project. Dianne is THE BEST.”

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Posted 3 years ago

“I am a first time shopper, the staff person was great , answered questions promptly.”

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Posted 3 years ago

“This was my first order of wallpaper from LA Design Concepts. I was pleasantl surprised by the level of customer service (call backs on questions) and their pricing with discounts were competative. I have shopped there again. The first order arrived very quickly. The second is a special order which has taken longer, (over a month) but I have been informed of the expected delivery dates.”

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Posted 3 years ago

“What a terrific experience! Great product selection and quick shipping make it very likely that I’ll be a long-time customer.”

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Posted 3 years ago

“Dianne Logrippo is an outstanding design consultant! She is incredibly knowledge and responsive and will always be my go to source for fabrics and wall coverings. #HAPPYCUSTOMER”

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Posted 3 years ago

“Our order was explained well and taken properly. They told us the material was on back order and it actually came early. Very happy with our wallpaper.”

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Posted 3 years ago

“Mathew was excellent in every way.... knowledgeable, prompt, helpful, and extraordinarily nice. I would definitely recommend him and the company!”

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Posted 3 years ago

L.A. Design Concepts is rated 5.0 based on 977 reviews