L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 977 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“Dianne and Chris go over and above to provide excellence in customer satisfaction. I cannot say enough good things about how responsive and kind they are towards a busy client juggling too many plates at once!”

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Posted 3 years ago

“Excellent response time for a sample and easy ordering. received fabric promptly from mill!”

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Posted 4 years ago

“There were shipping delays due to weather but the customer service department was very helpful in communication via email on timing of delivery.”

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Posted 4 years ago

“Lovely product”

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Posted 4 years ago

“My order was delivered within the expected timeframe and I love their inventory! It was very easy to find what I wanted and checkout was a breeze.”

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Posted 4 years ago

“Excellent service and great personality from Matt. Helped me locate some pricey hard to find sconces at great price and several yards of designer fabric at much better price than I could find locally. Thanks Matt!”

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Posted 4 years ago

“Excellent customer service: courteous , precise, responsive and knowledgeable.”

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Posted 4 years ago

“Matt helped me order two wallpapers - he is knowledgable and efficient”

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Posted 4 years ago

“Friendly, helpful, responsive!”

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Posted 4 years ago

“Very responsive and s large and fresh offering!”

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Posted 4 years ago

“Customer service is excellent! I talked to the same person several times and they were proactive in getting my order expedited.”

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Posted 4 years ago

“Love the chair I purchased and delivery was speedy! I would definitely buy from them again!”

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Posted 4 years ago

“Diane has provided exceptional service in terms of communication. Because of her professionalism I will only deal with L.A. Design for my future decorating needs.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Very helpful with my order. Thank you”

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Posted 4 years ago

“The customer service is outstanding! They make placing an order a breeze and if there are any issues with the order, L.A. Design goes out of their way to fix issue!”

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Posted 4 years ago

“Easy to use - Fast and Friendly”

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Posted 4 years ago

“Fabric came quickly, in perfect condition and was reasonably priced. Looking forward to seeing it on my dining chairs!”

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Posted 4 years ago

“Quick to respond to questions, shipment time was slow despite a 4 day delay due to weather.”

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Posted 4 years ago

“Your web page had easy access to lots of patterns and also an easy check out. Nice range of products too”

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Posted 4 years ago

L.A. Design Concepts is rated 5.0 based on 977 reviews