L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 952 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Great customer service and wallpaper shipped quickly and arrived in perfect condition.”

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Posted 1 year ago

“The fabric is beautiful and shipping was swift and professionally packaged. Thank you!”

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Posted 1 year ago

“Hello! Diane was fantastic to deal with. Thank you very much. If I need fabric again I wouldn't hesitate to contact her/LA Design Concepts.”

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Posted 1 year ago

“The wallpaper that I ordered was on backorder resulting in a 4-6 week delay, but that was not noted on the website. With that said, that information was provided to me less than 12 hours after the initial order and great white glove service was provided by Matthew when I had questions. I enjoy the designer options that LA Design Concepts orders and I will utilize them again.”

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Posted 1 year ago

“Loved working with LA Design Concepts! Super fast shipping and they even reached out to ensure I had the appropriate amount of wallpaper. Thank you!”

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Posted 1 year ago

“Had some initial conversations with customer service about a special order item. They were very helpful and followed up with me during the process. Would recommend!”

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Posted 1 year ago

“Matthew was very helpful. Thank you.”

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Posted 1 year ago

“I have used LA Design Concepts and always received my fabric as expected and on time. Recently ordered a very large fabric order. I received a cutting in a timely fashion. Customer service person was excellent and the order arrived quickly.”

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Posted 1 year ago

“Dianne is extremely helpful, thorough, and prompt. She has been great at liaising on my behalf with designers. Love working with her for my textile and wallpaper needs!”

L.A. Design Concepts 5 star review on 9th March 2023

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Posted 1 year ago

“Dianne is my go to person....omgosh she is so knowledgeable about all the fabrics, helps me with my orders and always has the answers to my questions...Dianne is awesome!!! Love LA Design Concepts!!”

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Posted 1 year ago

“Good price, good delivery. Item was exactly as expected.”

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Posted 1 year ago

“Fantastic customer service. Every time I called I got a live person who answered all my questions. Delivery was faster than quoted.”

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Posted 1 year ago

“What an amazing company to work with. The customer service was fantastic, the shipment was fast and they were in touch with me every step of the way. Would definitely order from them again!”

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Posted 1 year ago

“I had the opportunity to correspond with a member of the LA Design team regarding the purchase of some fabric. Thanks to her, I was able to avoid selecting the wrong fabric!”

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Posted 1 year ago

“WONDERFUL to work with!!! Thank you Dianne for everything! Thrilled with your service and communication.”

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Posted 1 year ago

“Diane LoGrippo was great to work with”

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Posted 1 year ago

“I was contacted by a real person to comfirm details of my order.”

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Posted 1 year ago

“I have used LA Designs for all my fabrics. That's many rooms worth! I get great service from kind people and great follow-up to any question. They have most fabrics even if they're not on their sight. The prices are the best I've found. I have recommended them to many of my friends.”

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Posted 1 year ago

“Outstanding customer service! Truly impressive and super fast. Friendly, sense of urgency, so nice to deal with I have decided to give them more business vs. others used in the past. One of those "best kept secrets" companies you wish you knew about a long time ago. Highly recommend them!”

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Posted 1 year ago

“Quality is first rate, service is excellent, packaging well done and super fast shipping!! Thank you!!”

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Posted 1 year ago

L.A. Design Concepts is rated 5.0 based on 952 reviews