L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 952 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“The fabric is beautiful and exactly what I wanted. Matthew gives outstanding service.”

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Posted 1 year ago

“I worked with Duane and Matthew to order Schumacher papers for accent walls. They were “over the top” helpful. Even when my wallpaper hanger needed some questions answered as one came from Iksel (custom order) and it was very expensive and came in panels. I am “over the moon” satisfied!!!”

L.A. Design Concepts 5 star review on 18th October 2023

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Posted 1 year ago

“Fantastic service with everyone I’ve spoken to! Frank, Diane and Matthew have been so helpful with information and advice. Thank you!! Lori Thompson”

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Posted 1 year ago

“Honestly, cannot recommend Matthew and the company highly enough. I am in Australia and having never bought anything from overseas apart from on Amazon, I was concerned about the whole process. However, the website's recommendations/advice for international orders and third party delivery services was clear and 100% accurate. My wallpaper is on the way and has arrived in the country. Soon to be in my hands. Before making the final decision, Matthew suggested a free sample first - a great way for international buyers to test out their third party delivery system. I did use MyUS and it's been 1000% reliable. Back to Matthew, he endured many emails back and forth from me and he was ever so patient with my questions. He replied very quickly, even given the time zone difference. I am so confident that when it comes to ordering fabric for stools I want to reupholster, I will be trawling LA Design's website and bombarding Matthew with more orders. Maree”

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Posted 1 year ago

“I have ordered through your company several times and have never been disappointment! When no one else can find it, you can and it arrives very quickly. Thank you so much look forward to doing business with you again.”

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Posted 1 year ago

“Diane was knowledgeable, thorough and patient. Order arrived quickly. I will order from them again.”

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Posted 1 year ago

“They are reliable and trustworthy. I have had a very good experience with Matthew.”

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Posted 1 year ago

“The fabric I purchased was of high quality, and was delivered quickly.”

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Posted 1 year ago

“prompt, professional and helpful service. Matthew is great! The fabric is beautiful and arrived promptly.”

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Posted 1 year ago

“Amazing!!!”

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Posted 1 year ago

“LA Design Concepts is an extraordinary resource for all things home. I have worked with Dianne on several purchases of fabrics for my home. She is a wonderful asset responding quickly to questions, organizing purchases for me, and arranging on-site visits for me to the Pacific Design Center. I marvel at the responsiveness of LA Design Concepts who offer the best competitive pricing and 5-star service anywhere. Thank you, Dianne, and thank you LA Design Concepts. Most assuredly, I will be a returning customer.”

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Posted 1 year ago

“I have placed numerous large orders from LA Design,,,They are fantastic to work with!”

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Posted 1 year ago

“Everything arrived on time & in great condition.”

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Posted 1 year ago

“Working with Matt has been great. I ordered quite a bit of fabric and wallpaper at different times and there was never an issue. Fast shipping, arrived in good condition and great pricing. Highly recommend.”

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Posted 1 year ago

“I had to modify an order and the people at LA Design Concepts were helpful at handling that. Thank you!”

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Posted 1 year ago

“The ordering process is easy. Customer Service answered on the first call and answered my questions. The fabric arrived quickly. Great Service!”

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Posted 1 year ago

“Would definitely use again.”

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Posted 1 year ago

“I worked with Matthew and he kept in touch routinely about the backordered fabric for our recliner. Good company to work with and happy with my purchase.”

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Posted 1 year ago

“Helpful, courteous & expedient. What else needs to be said? Thank you.”

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Posted 1 year ago

“Great customer service they reached out to make sure I ordered correctly!”

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Posted 1 year ago

L.A. Design Concepts is rated 5.0 based on 952 reviews