L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 961 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matthew was incredibley helpful in all aspects and very accommodating to my needs.”

Helpful Report

Posted 9 months ago

“Love that you can buy designer fabrics and wallpaper at reduced prices—without a decorator!”

Helpful Report

Posted 9 months ago

“Shipping/coordination is great, every order has made me happy!”

Helpful Report

Posted 9 months ago

“Matthew was super helpful! Wallpaper shipped fast as well!”

Helpful Report

Posted 9 months ago

“Super helpful and freindly. Thank you for your help.”

Helpful Report

Posted 9 months ago

“Great customer service. Lots of designs and choices.”

Helpful Report

Posted 9 months ago

“Helpful assistance, though I wound up with two expensive extra rolls... This paper is extraordinary... Even though we haven't installed the proper lighting yet”

Helpful Report

Posted 9 months ago

“Great service and prices”

Helpful Report

Posted 10 months ago

“Matthew is AWESOME!!!!!!!”

Helpful Report

Posted 10 months ago

“Good customer service Easy web ordering Quick shipping”

Helpful Report

Posted 10 months ago

“All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous”

Helpful Report

Posted 10 months ago

“LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.”

Helpful Report

Posted 10 months ago

“Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.”

Helpful Report

Posted 10 months ago

“Excellent service. Friendly and knowledgable reps.”

Helpful Report

Posted 10 months ago

“I was very confident about LA Design Concepts while dealing with Matthew. He was relibale and communicated both promptly and in a highly professional manner. However, I did receive two emails that were misdirected ( not for me) about delivery . One could be considered an innocent mistake. The second one left me wondering about competence.”

Helpful Report

Posted 11 months ago

“Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.”

Helpful Report

Posted 11 months ago

“Great selection and great service”

Helpful Report

Posted 11 months ago

“Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.”

Helpful Report

Posted 11 months ago

“Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!”

Helpful Report

Posted 11 months ago

“They are always very efficient and excellent.”

Helpful Report

Posted 11 months ago

L.A. Design Concepts is rated 5.0 based on 961 reviews