L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 952 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good customer service Easy web ordering Quick shipping”

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Posted 8 months ago

“All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous”

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Posted 8 months ago

“LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.”

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Posted 8 months ago

“Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.”

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Posted 8 months ago

“Excellent service. Friendly and knowledgable reps.”

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Posted 8 months ago

“I was very confident about LA Design Concepts while dealing with Matthew. He was relibale and communicated both promptly and in a highly professional manner. However, I did receive two emails that were misdirected ( not for me) about delivery . One could be considered an innocent mistake. The second one left me wondering about competence.”

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Posted 9 months ago

“Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.”

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Posted 9 months ago

“Great selection and great service”

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Posted 9 months ago

“Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.”

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Posted 9 months ago

“Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!”

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Posted 9 months ago

“They are always very efficient and excellent.”

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Posted 9 months ago

“Great customer service. I received a call shortly after placing my order to offer additional assistance. Very nice.”

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Posted 9 months ago

“My order was addressed and completed satisfactorily. I am very pleased.”

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Posted 9 months ago

“LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.”

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Posted 9 months ago

“Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!”

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Posted 9 months ago

“Very helpful and efficient staff person communicated clearly about fabric I wanted.”

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Posted 9 months ago

“I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!”

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Posted 9 months ago

“clear, helpful procedures. Quik delivery”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Great customer service! I mistakenly over ordered the quantity I needed and prior to shipping customer service reconfirmed the amount. They corrected my mistake and it saved me $800.00. Thank you LA Design Concepts for your terrific service!!!”

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Posted 10 months ago

L.A. Design Concepts is rated 5.0 based on 952 reviews