L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 961 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Humans actually answer the phone at LA Concepts. I had the best experience. From ordering thru delivery. Everything was flawless. Thanks to my sales associate who clearly guided me thru the entire process. Peter”

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Posted 4 months ago

“I recently bought Pierre Frey fabric and couldn't be more pleased with the experience. The customer service was outstanding, with quick responses to all of my questions, and the whole process was seamless from start to finish. I was concerned by some of the negative reviews, but my experience was entirely positive. I wouldn’t hesitate to order from them again!”

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Posted 4 months ago

“Great customer service and quick shipping. Very pleased!”

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Posted 4 months ago

“Excellent and personal customer service!”

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Posted 4 months ago

“Professional, friendly, efficient. And Matt should be cloned —he’s that good !”

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Posted 4 months ago

“I had an excellent experience with LA Design Concepts and rate them highly. Matthew was terrific to work with, responded quickly and followed up regularly.”

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Posted 4 months ago

“I am pleased with my wallpaper order through LA Design Concepts. It was an easy process at a competitive price.”

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Posted 4 months ago

“Great selection. Staff is exceedingly helpful in clarifying details of fabrics and providing help in ordering some more complicated items that are shipped from abroad.”

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Posted 4 months ago

“The order was quick and seamless. I appreciate such good customer service.”

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Posted 5 months ago

“Informative and helpful.... which made for a personalized experience!”

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Posted 5 months ago

“The people are very knowledgeable and courteous. I have never had a problem ordering fabrics from them. The very best service!”

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Posted 5 months ago

“Great customer service!”

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Posted 5 months ago

“Prompt very customer friendly”

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Posted 6 months ago

“Exceptional personalized customer service”

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Posted 6 months ago

“Dianne was so helpful providing good feedback and proved to be very knowledgeable. Her suggestions provided good alternatives at more affordable prices while not sacraficing quality. With her valuable help I ended up with just the right fabric for my project. I worked with LA Design Concepts many years ago. They have withstood the test of time and I do not hesitate to highly recommend their service.”

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Posted 6 months ago

“delivered in a timely manner”

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Posted 6 months ago

“LA Drsign Concepts were very helpful in measuring and ordering. My wallpaper arrived quickly and safely!”

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Posted 6 months ago

“Great product and customer service”

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Posted 6 months ago

“Great customer service - followed up with me to confirm fabric repeat size and made sure I had consulted with my manufacturer before purchase.”

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Posted 6 months ago

“Great selections, very prompt in shipping and the phone support is excellent!”

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Posted 6 months ago

L.A. Design Concepts is rated 5.0 based on 961 reviews