L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 952 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“I’m a new customer, but the customer service has been exemplary and my order was processed and shipped in a timely manner. If the need arises, I will definitely use LA Design Concepts again and I encourage you to check out their huge selection of fabrics and wallpaper.”

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Posted 3 years ago

“Extremely personable and helpful!”

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Posted 3 years ago

“Wow - easy ordering, and amazingly fast delivery of wallpaper from UK. I am so impressed.”

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Posted 3 years ago

“Love, love their selection and customer service! The samples arrived quickly. Highly recommend!”

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Posted 3 years ago

“Great website and quick delivery.”

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Posted 3 years ago

“Happy with quality of product, shipping speed was good, too.”

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Posted 3 years ago

“Dianne and LA Design Concepts are great! Very friendly, helpful and a fast response!”

L.A. Design Concepts 5 star review on 4th August 2021

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Posted 3 years ago

“Absolutely love the wallpaper. It’s perfect for our power room”

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Posted 3 years ago

“Fantastic to work with. Made the process so easy!”

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Posted 3 years ago

“The staff is amazing. Once you make an order it arrives like lightening…very quickly. Except for samples. Those can take a very long time.”

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Posted 3 years ago

“Great service. Phone associates are very knowledgeable and shipping is fast.”

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Posted 3 years ago

“They have a excellent collection and price as well and their customer service is quick and detailed. Very happy with the purchase and the process!”

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Posted 3 years ago

“Worst f’ing experience. The owner tried to mansplain geometry to me! Was shorted 1/3 yard of very expensive fabric. Ordered 72”, received 60”. Didn’t have enough fabric to make the pillows I wanted. No refund of $70 for the missing 12” of fabric or anything resembling an apology or recourse from the owner.”

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Posted 3 years ago

“Very easy to use online. Promptly received my order. Finishing a remodel so it will be some time before I open and put up the wallpaper.”

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Posted 3 years ago

“LA Design has been excellent attending to my questions, requests for samples and orders. Both Matthew in lighting and Chris in fabrics have gone above and beyond to fill my requests and they have excellent communication on orders. I would recommend this design firm whole heartedly.”

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Posted 3 years ago

“The 12 yards of fabric I received from Schumacher was only wrapped in one single plastic bag which resulted in a small tear on the bag and a stain at the end of the fabric by the time I received it. This was disappointing, as I ordered the same fabric from another fabric warehouse, and it came packaged in two plastic bags and was well protected and clean. Schumacher needs to have a mandatory requirement to use 2 bags when shipping fabrics!!!”

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Posted 3 years ago

“Excellent service!!! Beautiful products, they helped me to send my order to de correct address, 100 points”

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Posted 3 years ago

“Purchase was easy and prompt. I love the fabric!”

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Posted 3 years ago

“Huge, beautiful selection of high quality items! Service was prompt and items received in excellent condition. 5 stars!”

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Posted 3 years ago

“Staff is helpful and courteous.”

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Posted 3 years ago

L.A. Design Concepts is rated 5.0 based on 952 reviews