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L.A. Design Concepts Reviews

5.0 Rating 952 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Fast and efficient.
Helpful Report
Posted 4 years ago
I have placed several orders with Matthew at LA Design Concepts over the last year. Their service is fantastic--response time is prompt and friendly and my fabric has arrived quickly and exactly as ordered.
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Posted 4 years ago
My first experience with LA Design Concepts was amazing! The communication and customer service throughout my order process was second to none, particularly as I was on the hunt for a hard to find fabric. Extra kudos to Dianne who was my main contact!
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Posted 4 years ago
Dianne was fun to chat with. We made jokes on the chat while she answered my questions and got those dudes at the warehouse to ship my sample. I spent a lot of money with you because she is so personable. Give her a raise!
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Posted 4 years ago
Used your service a few times. Always helpful efficient and flawless. So glad to have an easy means of ordering trade-only products.
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Posted 4 years ago
The service was excellent, product knowledge very good, and everything was done on a timely manner.
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Posted 4 years ago
Beautiful wallpaper!
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Posted 4 years ago
I was delighted to discover LA Design Concepts while searching for Schumacher fabrics. The design consultant was extremely knowledgeable and responsive and I was able to receive sample fabrics and place my order (at a great price) and receive the fabric promptly. thank you so much.
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Posted 4 years ago
Excellent pricing and discounts Excellent delivery time
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Posted 4 years ago
LA Design Concepts was very easy to deal with. I looked for the fabric I wanted, found it and ordered. I received it quickly. The whole transaction went smoothly.
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Posted 4 years ago
Great customer service. Dianne followed up on my initial sample order (which was running late as they were back-ordered from the manufacturer)... she got in touch with a showroom that had my requests on hand and they were expressed mailed to me directly.
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Posted 4 years ago
Wonder product and customer service
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Posted 4 years ago
The fabric I ordered was beautiful. It came in very quickly and was exactly as I expected. No complaints.
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Posted 4 years ago
Five stars all the way! From shopping to ordering to delivery, the service is impeccable.
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Posted 4 years ago
Excellent service and great customer support. You always get a human on the phone when checking on an order. Love them , love the product lines they carry.
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Posted 4 years ago
dianne is great!!!!
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Posted 4 years ago
Great selection of wallpaper. Exceptionally helpful service. Quick delivery of product. Will definitely work with them again!
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Posted 4 years ago
LA Design Concepts was super helpful in every aspect of ordering. The online chat feature got me the correct answers straight away. Overall, extremely happy with my experience.
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Posted 4 years ago
Order arrived on time , nicely packed . Thank you !
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Posted 4 years ago
So many options are available at LA Design Concepts but the thing that sets them apart is the service. Really appreciate the communication.
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Posted 4 years ago
L.A. Design Concepts is rated 5.0 based on 952 reviews