L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 967 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

L.A. Design Concepts 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very confident about LA Design Concepts while dealing with Matthew. He was relibale and communicated both promptly and in a highly professional manner. However, I did receive two emails that were misdirected ( not for me) about delivery . One could be considered an innocent mistake. The second one left me wondering about competence.”

Helpful Report

Posted 1 year ago

“Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.”

Helpful Report

Posted 1 year ago

“Great selection and great service”

Helpful Report

Posted 1 year ago

“Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.”

Helpful Report

Posted 1 year ago

“Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!”

Helpful Report

Posted 1 year ago

“They are always very efficient and excellent.”

Helpful Report

Posted 1 year ago

“Great customer service. I received a call shortly after placing my order to offer additional assistance. Very nice.”

Helpful Report

Posted 1 year ago

“My order was addressed and completed satisfactorily. I am very pleased.”

Helpful Report

Posted 1 year ago

“LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.”

Helpful Report

Posted 1 year ago

“Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!”

Helpful Report

Posted 1 year ago

“Very helpful and efficient staff person communicated clearly about fabric I wanted.”

Helpful Report

Posted 1 year ago

“I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!”

Helpful Report

Posted 1 year ago

“clear, helpful procedures. Quik delivery”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Great customer service! I mistakenly over ordered the quantity I needed and prior to shipping customer service reconfirmed the amount. They corrected my mistake and it saved me $800.00. Thank you LA Design Concepts for your terrific service!!!”

Helpful Report

Posted 1 year ago

“Excellent service and timely delivery!”

Helpful Report

Posted 1 year ago

“I have worked with Dianne … she is very competent and always gets back to me. I have ordered fabrics and wallpaper … very satisfied. Will always return!”

Helpful Report

Posted 1 year ago

“I love LA Design Concepts from the very first moment when I “discovered” them in 2019! Their selection of products is huge, their price is fair, their website is easy to “navigate” AND I’ve had the pleasure of being assisted by someone sooooooo great, who turned it all into a super 5 star experience. His name is Matthew Conaway.”

Helpful Report

Posted 1 year ago

“I ordered material from L A Design Concepts and am impressed with their customer service and product quality. Prior to shipping they contacted me and sent a sample of the material to ensure it was the right shade. Once received and I approved they shipped the order. I am impressed with the company and recommend it.”

Helpful Report

Posted 1 year ago

“Matt and Diane have helped me on numerous projects throughout the years. They never fail to provide excellent service and a polite and professional demeanor.”

Helpful Report

Posted 1 year ago

L.A. Design Concepts is rated 5.0 based on 967 reviews