L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 977 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and prices”

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Posted 1 year ago

“Matthew is AWESOME!!!!!!!”

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Posted 1 year ago

“Good customer service Easy web ordering Quick shipping”

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Posted 1 year ago

“All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous”

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Posted 1 year ago

“LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.”

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Posted 1 year ago

“Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.”

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Posted 1 year ago

“Excellent service. Friendly and knowledgable reps.”

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Posted 1 year ago

“Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.”

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Posted 1 year ago

“Great selection and great service”

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Posted 1 year ago

“Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.”

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Posted 1 year ago

“Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!”

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Posted 1 year ago

“They are always very efficient and excellent.”

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Posted 1 year ago

“Great customer service. I received a call shortly after placing my order to offer additional assistance. Very nice.”

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Posted 1 year ago

“My order was addressed and completed satisfactorily. I am very pleased.”

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Posted 1 year ago

“LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.”

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Posted 1 year ago

“Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!”

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Posted 1 year ago

“Very helpful and efficient staff person communicated clearly about fabric I wanted.”

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Posted 1 year ago

“I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!”

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Posted 1 year ago

“clear, helpful procedures. Quik delivery”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

L.A. Design Concepts is rated 5.0 based on 977 reviews