L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 962 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

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“Very happy with product and customer service so far”

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Posted 5 years ago

“Easy to order, good deals, shipped quickly, great communication of shipment”

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Posted 5 years ago

“Pam is awesome to work with and so helpful. Received wallpaper quickly and process was so easy.”

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Posted 5 years ago

“Staff member ( Dianne)very knowledgeable and helpful with ordering ( samples and bulk of wallpaper), prompt responses to emails and answers to questions. Thank you!”

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Posted 5 years ago

“Excellent service”

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Posted 6 years ago

“Excellent service and great prices.”

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Posted 6 years ago

“Excellent and professional service! You made the entire process go smoothly from start to finish.”

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Posted 6 years ago

“A+ customer service!”

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Posted 6 years ago

“LA Design Concepts is my "go-to" for designer fabric and trim. They are always competitive on pricing, and the customer service cannot be beat! I have never been disappointed. Thank you!”

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Posted 6 years ago

“Dianne makes the process most convenient being both upbeat and knowledgeable. Quality size samples allow creativity to flow. So easy, luxury upholstery fabric arriving timely and well packaged.”

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Posted 6 years ago

“I didn't order enough of the Ralph Lauren pattern. When I called to re-order the customer service personnel was understanding and comforting especially with my concern of dye lot. I would certainly use them again, when needed.”

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Posted 6 years ago

“Very pleased with product and great customer service!”

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Posted 6 years ago

“Super pleasant and courteous designers. A pleasure do to business with!”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Very professional and Expedient”

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Posted 6 years ago

“I ordered the amount of wallpaper that my contractor recommended at the time of installation the contractor realized that they had underestimated. Not only did LA Design Concepts help me order another roll as well as make sure they could find the correct dye lot. The attention to detail was incredible and they saved my project from the contractors mistake. I found the customer service outstanding.”

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Posted 6 years ago

“Everything went perfectly! 😂👌”

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Posted 6 years ago

“Always friendly and helpful.”

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Posted 6 years ago

“Dianne was as patient and helpful as she could be. I now have beautiful wallpaper the I love. Just need to get it up on the wall and cross my fingers I figured right without professional help.”

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Posted 6 years ago

“Called to clarify offered discount. They were helpful. Ordered on the phone. Material arrived sooner than expected.”

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Posted 6 years ago

L.A. Design Concepts is rated 5.0 based on 962 reviews