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L.A. Design Concepts Reviews

5.0 Rating 967 Reviews
99 %
of reviewers recommend L.A. Design Concepts
5.0
Based on 967 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Excellent, attentive service. Very pleased.
Helpful Report
Posted 1 year ago
Diane was so patient, kind and wonderful to work with!!!
Helpful Report
Posted 1 year ago
Requested a final price for a particular fabric and was responded to quickly with the price, discount, and free shipping. Ordered it, reviewed it in no time. Customer service excellent.
Helpful Report
Posted 1 year ago
Super helpful when I had a question. Customer service was excellent.
Helpful Report
Posted 1 year ago
Excellent customer service, communication and helpfulness. Top notch.
Helpful Report
Posted 1 year ago
Diane was so great to work with and super responsive. Overall a very good customer experience.
Helpful Report
Posted 1 year ago
Order shipped promptly. Confirmation of order details was requested for accuracy of the order.
Helpful Report
Posted 1 year ago
I was amazed to find that the grass cloth paper that was out of stock at two other sources was fully stocked and shipped immediately from LA Design Concepts. I was also pleasantly surprised to have a real person to talk to about my project. Diane saved the day when I ran out of paper and was able to immediately place the order to get it shipped within days. LA Designs will be my go to moving forward!
Helpful Report
Posted 1 year ago
I was very to reach a nice gentleman named Matthew who was helpful, pleasant, Knowledgeable and found the material that I needed and quickly solved my problem.
Helpful Report
Posted 1 year ago
I have purchased many different papers and fabrics from Diane and they all arrived when she said they would and were perfect. I highly recommend this super simple way to get exactly what you want at a good price .
Helpful Report
Posted 1 year ago
I have ordered wallpaper for three rooms in my new home. The wallpaper, customer service and delivery are all exceptional. Each room has morphed into greater beauty.
Helpful Report
Posted 1 year ago
Very quick turnaround when you order samples, and also when you order fabric. Very pleased and no worries!
Helpful Report
Posted 1 year ago
The representative was very helpful and the wallpaper arrived pretty quickly.
Helpful Report
Posted 1 year ago
Very professional and helpful
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Posted 1 year ago
The BEST experience I have had. I placed the order, received a confirmatory call the next day and the wallpaper 3 days later. Thank you for making it fast and easy!
Helpful Report
Posted 1 year ago
My wallpaper arrived quickly and I’m excited to see it installed.
Helpful Report
Posted 1 year ago
They were nice enough to check on the repeat pattern before the order.
Helpful Report
Posted 1 year ago
I received personalized service which is important to me. Questions were answered swiftly via email. I was skeptical about ordering expensive wallpaper online but the service was excellent and I saved about of money.
Helpful Report
Posted 1 year ago
L.A. Design service was professional and very fast. I will certainly be ordering with them again.
Helpful Report
Posted 1 year ago
great inventory and excellent service from Matthew
Helpful Report
Posted 1 year ago
L.A. Design Concepts is rated 5.0 based on 967 reviews