La Machine Cycle Club have a Customer Happiness Grade of A-. Customers love their delivery, customer service, returns process and refunds but are unhappy with their prices.
“
Not great quality for the price so returned 2 X sweatshirts
”
- Jason H
“
I'm not happy with tje quality of the LTD t-shirt. I think it is to thin of quality. For that price you need to provide better quality. The graffics are great, keep up the good work
”
- Manoah D
“
Nice stuff , fits perfect, fast delivery
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- Steef N
“
Super fast delivery. Perfect fit and very good quality
”
- Ronni H
“
Good quality, fast delivery👌👍
”
- Roland R
“
Cool clothes in a stylish outfit. Great quality. Fast shipment and uncomplicated returns. I will be happy to do it again!
”
- Christian F
“
Good value for money. Also returns (partly from a larger order) are handled quick and payments adapted directly so very easy process.
”
- Marc V
“
Hi, I really like you design and have purchased several times from you. Free returns would increase my interest in continuing doing so. I got the wrong socks delivered unfortunately and the M size that have always fitted me were all way to long. Not sure if you have changed something, or if I am getting old and smaller...
”
- Erik S
“
The received refund was initially wrong (automated?); I got the feeling my refund request was not read entirely stating below remarks (faulty mug, no stickers delivered).
”
- David K
“
Hello im still waiting on a refund from 2 items . Can you let me know When to expect this
”
- Robin V
“
Packet arrived but it took 3 days more than expected. Size guide was totally wtong - I should not have trusted it and it was at least 2 sizes off but you cannot return and get different size sent so waiting to get a refund which tales 7-14 days before I place a new order. Quality of product looked super!
”
- Steen O
“
Have never received an order as quickly as from La Machine. Outstanding service!
”
- Anonymous
“
This is undoubtedly the company with the best customer service I have ever come across. The personal touch and their attention to detail and their deetermination to make things right when courier companies make mistakes makes them stand out from the crowd. The design and quality of the apparel is equally outstanding. I will be shopping from here more.
”
- James E
“
Nice stylish brand, fast and perfect delivery, good service
”
- Carsten C
