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La Redoute Reviews

1.8 Rating 249 Reviews
C
Happiness Grade
Read La Redoute Reviews
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Phone:

0844 842 2222

Email:

helpline@redoute.co.uk

Location:

Redcats (UK) plc
2 Holdsworth Street

C

Delivery - Average

60.00%
Industry Average
But when order was ready, we were kept well informed and delivery process was smooth.
posted 2 years ago - Georgina
Fast delivery free on click and collect. Fast delivery. I bought Elina bed linen sets and worth mentioning the colours are lighter than pics on website, grey green and Rose Veneto. I'm keeping though as pleased with the quality and 40% reduction in sale. Recommended
posted 2 years ago - Pamela Andrews
There was a minor delay in delivery (4days) which I was warned about via email.
posted 4 years ago - Jamie
I found the choice of products offered is good, not huge but good. Homeware and clothes from la redoutte and was pleased with it. However they still charge delivery fee for all orders which is so usually free for at least large orders.Ridiculous! Plus all the items of the delivery don't arrive together, hmm bit disappointing. Please give free delivery for orders above say 50£ which is a common norm now.
posted 4 years ago - Anonymous
Definite lack of communication from La Redoute although Hermes did text on day of delivery with time slot.
posted 5 years ago - Anonymous
First order arrived after 5 days, despite a lack of communication it was fine. Second order "prepared for despatch" on 17 October, no updates since then. They use Hermes for delivery and last time I didn't even get any update email from them until the day of delivery. 5 days after an order with no change in order status or delivery news is just too slow in this day and age. This will be my last order.
posted 5 years ago - Chrissi
Great clothes. Sizes can be a little erratic. Delivery a bit slow when using click and collect but excellent when having items delivered straight to home. Always offering special discounts which means clothes that aren’t in the high street are a little more reasonable
posted 5 years ago - Sophie Rose
Great service. No issue. Delivery in 7 days. Very nice customer service.
posted 5 years ago - Emilia
This is a mail order obviously drop shipping a lot of their goods, fact is they are good for returns, good for refund and good for delivery, I have my stuff delivered to a local Newsagent as I work a lot.
posted 5 years ago - Lee Muir
I have orderd a few items and am very happy with my orderd and delivery time xx 10/10
posted 6 years ago - Elaineliddle