“Beware…They are scammers, liars, fraudsters. Don’t get impressed with the fancy pictures. They don’t ship anything for months. Emails are full of lies, they send you fake tracking numbers even & then say that the delivery was unsuccessful. I confirmed with DHL they said the tracking was generated and then canceled by them, they didn’t even pick any package from them. Not issuing me the refund, it’s been 4 months I ordered from them unfortunately. Never never order from them. They will rot in hell InshaAllah”
“If there was an option of 0 star I would give 0 star. I waited 2 months for my order to come and Finally I received my order and dupatta was missing they only send the dress and in the Description it says dupatta included. Don’t waste your money.”
“The items need to be described like the picture and sent like what ever is in the picture. I ordered large on all my orders so i still can get them fitted but all large sizes were different measurements from tops to bottoms. Plus the stitches on the suits were done llike they just wanted to ship them out and not care for the quality.for example i ordered the shining rose outfit and on the arms there is a stretching string that can be tighten but one arm had that and the other arm just has the string sewed there just to have it there.it couldnt be tightened. Someone just sewed the string on the top.i was expecting alot from this first order but the quality of the clothes was horrible. The churidar pajama was sewed so horrible that couldn’t even fit on one of the legs and fitting with it tore it and remind you im between small and a medium.i ordered large just incase the sizing was off which definitely was. Most of the outfits i ordered looked like they have been worn or the material used was just so poor. When i asked for a exchange or return for an outfit that came like it used because the stitch on it arrived like it was stretched they only offered me 20% back like its my fault.i was told since i tried it to see how it looked on they cant refund me 100%. I ordered a large when im a small/medium just incase.the churri daar tore when i sat in it.”
“Ordered clothes and did not receive them for a couple months but was not surprised by that. What I was surprised by was half my order was missing but I was charged the full price. I had to wait another month to try to get a refund for the part of the order that they never bothered to send but they didn’t refund even half the amount that was due. Consequently I paid double for the merchandise I received. Never going to use this website again. Go ahead and use it if you want to pay for merchandise you will not be receiving.”
“Very disappointed… I’ve received replica of Farah Talib Aziz in full price. It has very less fabric with no embroidered lace at all except for the small neckline. My friend shipped it As Is and spent RS6500 in shipping. Wt do I do? Plz do not trust this website so called LAAM 😥”
“I urge you not to purchase your bridal outfit(s) for Laam, especially if you are an international client. I am based in London, England and paid a deposit of £200 for an outfit, it has now been 8 weeks (2 months) and Laam have continued to tell me they have not received the money.
This was wired from a direct debit account and my bank has reassured me on numerous occasions that the money reached Laam’s Pakistani bank account 2 days later. So why they have been lying for 8 weeks is beyond me. I’m so disheartened at their services and lies! It’s a colossal waste of not only my money but time. I have had to start the search for a bridal outfit from scratch again. The outfit was an Ali Xeeshan, Laam was also recommended to me by Ali Xeeshan. I have told the Ali Xeeshan company to stop recommending them. In a nutshell, neither Laam nor Ali Xeeshan will accept fault or even bother to resolve your issue.
I’m seriously doubting how reputable this company is. Any upcoming bride will tell you how much £200 means to them, especially when you are trying to save as much as possible for your dream wedding. I’ve lost total faith in this company or even the idea of ordering from abroad. They told me their CEO is involved, who I haven’t heard a single word from.
My advice to any international bride, it doesn’t matter what figure they quote you to wire across. Only transfer around £10, see how long it takes them to come back to you saying they only received £10. This way you’ll know your money isn’t lost in ‘cyber space’. If your £10 reaches them that’s great, if not, you’ll feel less disheartened about losing a tenner in comparison to £200 like me.
Let’s put it this way- if a company treats you like this in the holy month of Ramadan, I don’t stand a chance in ever getting my money back, let alone a whole outfit coming through.
Good luck to all future brides out there, stay savvy.”
“Very disappointed. Couple of orders placed in the last week of December 2021. Estimated delivery was in January & March. One was refunded in February after long waiting & March delivery still waiting. No update from customer service. Very bad experience.”
“Had one of the best shopping experience. The customer service was awesome and got all the outfits delivered within the mentioned delivery date. By far one of the best fashion discovery platforms in Pakistan.”
