Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.35

4.4 Rating 2,108 Reviews

85 %

of reviewers recommend Ladbrokes

Company Reviews

Questions

Metrics

4.4

Based on 2,108 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

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Phone:

0800 731 6191

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Ladbrokes 1 star review on 29th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

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Posted 8 years ago

“Alex the vip live chat agent was fantastic , great customer serive from Alex! Well done”

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Posted 8 years ago

“great service, any problems agents are more than happy to help”

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Posted 8 years ago

“odd win but great cms they have to go through alot with promotions”

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Posted 8 years ago

“Cs were very friendly and helpful with my query”

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Posted 8 years ago

“I have lost contact with the first agent I was speaking to but a new agent responded swiftly.”

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Posted 8 years ago

“the gave me good guidance i followed and it worked was happy with that.”

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Posted 8 years ago

“good customer service”

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Posted 8 years ago

“QuickQuick service”

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Posted 8 years ago

“many games have too many technical problems.. However Shaun from customer services is very helpful and friendly”

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Posted 8 years ago

“i was given very good service”

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Posted 8 years ago

“quick to respond and very helpfull”

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Posted 8 years ago

“all queries answered and very quick response”

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Posted 8 years ago

“Soren was very helpful with me straight to point no messing.still expect bit more free spins from yourselves and goodwill gestures u get from other firms but all and all can't fault customer service he was great”

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Posted 8 years ago

“Gewinne, Gewinne, Gewinne”

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Posted 8 years ago

“Soren casino vip account manager understanding kind helpful and very fast”

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Posted 8 years ago

“helped me with my bonus without any fuss at all”

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Posted 8 years ago

“fools game =)”

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Posted 8 years ago

“Customer service by the VIP Bonus team I spoke to on the phone was sublime. Kieran from management was a true gent who spoke honestly and dealt with my query in a fair manner. Kristina (spelling?) was excellent too and listened to my predicament giving a fair and balanced argument with a friendly approach of a true professional. I believe I also spoke to someone called Chloe who was delightful. Whole team on the phones were fantastic to be honest and I cannot praise them enough. Credit to your industry.”

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Posted 8 years ago

“they sorted my problem quickly and effeciently”

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Posted 8 years ago

Ladbrokes is rated 4.4 based on 2,108 reviews