Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.34

4.3 Rating 2,110 Reviews

85 %

of reviewers recommend Ladbrokes

Company Reviews

Questions

Metrics

4.3

Based on 2,110 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone

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0800 731 6191

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Ladbrokes 1 star review on 29th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you are falling behind badly nowdays ..lots of other sites offer you every game provider thats on the market and even deposit bonuses now and again..here on ladbrokes you'll be lucky to get a 10% bonus if you deposit £500 ...maybe if you are lucky you might get 10 free spins if you deposit £200 ??? what kinda offer is that ?? there are many many sites out there offering you a much better deal than you will find here The customer support and live chat is second to none tho ....live support have almost always been the best i've used... its just a shame that since you got rid of microgaming games that the site has just gone downhill from that point to now... you have gone from being my number one site to not even making the top 20 you keep this up ..well you won't be here in another 10 years time .. in summary... there are many better sites out there nowdays to choose from that offer you every single game provider and almost any game you can think off .....sadly ladbrokes went from being the best in what you did to nowdays not even making the top 20 ..very sad but true.. .....whoever took over in 2008/2009 ...they don't have a clue what they are doing ...just google ladbrokes now...(mainly all you will see are bad reviews) ...that person who took over then and made that decision should be out of a job because they honestly have no idea just what people want ...that was a huge error on his/your part...now you are paying the price cos people just play elsewhere.. sites are opening almost weekly ...offering there customers deposit bonuses and a lot more choice of game providers ...you are being left badly behind .”

Helpful Report

Posted 8 years ago

“Excellent guy very helpful”

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Posted 8 years ago

“Joe from VIP top lad”

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Posted 8 years ago

“messaged VIP Sergio who was very helpful”

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Posted 8 years ago

“Excellent Customer service, was helped by Jason today, very quick and knowledgeable, great games and easy to you web site, makes me coming back and playing allot of fun”

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Posted 8 years ago

“Kelly from v I p was very helpful and sorted my problem very quickly”

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Posted 8 years ago

“Dan ahd a good knowledge of the casino and was v polite”

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Posted 8 years ago

“very happy”

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Posted 8 years ago

“Great live chat very helpful”

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Posted 8 years ago

“The best by far”

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Posted 8 years ago

“Allana from vip was very efficient and friendly and helpful”

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Posted 8 years ago

“I was speaking to Allanna on chat and the service was outstanding.”

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Posted 8 years ago

“all ok bei ladbrokes”

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Posted 8 years ago

“good service and help”

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Posted 8 years ago

“Max from vip was very helpful”

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Posted 8 years ago

“Ladbrokes didn't make me happy I'd asked for my account to be shut down and very cheapply got asked to stay with 20 free credit suppose to be a vip customer joke...”

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Posted 8 years ago

“Allana was friendly and chatty and helpful”

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Posted 8 years ago

“very friendly and straight on point, very fast help.”

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Posted 8 years ago

“joe at live chap immediately dealt with my issue”

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Posted 8 years ago

“great sorting things out for me and giving my bonus”

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Posted 8 years ago

Ladbrokes is rated 4.3 based on 2,110 reviews