Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.34

4.3 Rating 2,110 Reviews

85 %

of reviewers recommend Ladbrokes

Company Reviews

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4.3

Based on 2,110 reviews

Customer Service
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0800 731 6191

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ladbrokes the village hunter east kilbride staff take bets when event is running and when its won say its to late, manager in my view does not use discretion in dealing with customers to let you understand to give out a win bet. paddy power do this so are far much better in otherwords terrible shop should be closed down if you google this you will see they have won gold for being worst bookmaker on the high street even some of the staff in other shops are very agressive towards customers in other words use paddy power far better”

Helpful Report

Posted 5 years ago

“Tried to transfer shop winning bet to my online account. Error occurred??? Ask ladbrokes where shop 7000 is? Answer is Test site where my money has been transferred to on more than one occasion. Then go in shop to collect winnings to be told bet has already been paid. Looked like a criminal to other customers. Not even given an apology by numerous members of staff who had the opportunity. Account to be closed when I collect my winnings. Punters beware.”

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Posted 5 years ago

“Bet boosts are a joke !!! Try Paddy Power £5 Bet was boosted 17p”

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Posted 5 years ago

“new website awful vip customer cant watch anyracing as keeps saying can only watch on mobile come on ladbrokes get with it”

Helpful Report

Posted 5 years ago

“Ross On Wye Ladbroke staff so lazy would not phone to find out why weekend copuns was not in database”

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Posted 5 years ago

“Have used Ladbrokes for years up until the recent website changes. I can no longer place accumulator bets as the new website is abysmal. Goodbye Ladbrokes, I'm taking my bets elsewhere.”

Helpful Report

Posted 5 years ago

“Is this new betting online page some kind of a joke...if its not...What's your game Ladbrokes?”

Helpful Report

Posted 5 years ago

“Hi. As a regular long standing customer, can I please ask that you review the new format of the racing pages. Until last week they were remarkably user friendly and easy to navigate. This weeks changes seem to be exactly the opposite. Yes I am of the older generation and don’t embrace change as quickly as some. But honestly the format is confusing and the actual race pages are not conducive to speedy selections, which on occasions can be vital. Logging on and finding the balance is more difficult. Many thanks”

Helpful Report

Posted 5 years ago

“Worst customer service ever. Arrogant and disrespectful.”

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Posted 5 years ago

“Customer service leaves something to be desired.... after a complaint the answer was “sometimes that happens” What ? Me £480 out of pocket.. Ok I’ll bet with a better bookmaker “ that sometimes happens ‘ !”

Helpful Report

Posted 5 years ago

“Tried to place £25ew on a 25/1 horse in a group race at Ascot was told could only place £10ew. When I queried it was informed they put a restriction on it. Think ill put a restriction on My betting with Ladbrokes and use someone that will take a bet !”

Helpful Report

Posted 5 years ago

“They didn't honour a promotional offer. When I queried it they said the offer had expired. Checked the site, it was still running for another month. Was told there was nothing they could do and they gave me a contact email to complain to. I did. No answer. Avoid.”

Helpful Report

Posted 5 years ago

“Poker and games and slots it is ONE BIG SCAM seriously i played for last 2 years and spend it 1000 x of pounds and won NOTHING. SERIOUSLY not worth”

Helpful Report

Posted 5 years ago

“Worst online for slots .. Played many sites and hardly ever had to put than £80 in and if i have always got it back . This site is a joke put £150 gave me a FIRST bonus got £10 .. F x x k x x g RIP OFF”

Helpful Report

Posted 5 years ago

“Was offered a cash out of £125.00. Went it went through - was given a measly £65.00. Customer services have ignored all attempts of communication. Stay away - bet 365 is much better”

Helpful Report

Posted 5 years ago

“Total RIP off games are fixed don't play”

Helpful Report

Posted 5 years ago

“Played £2 a spin on magic trees got 10 win spins guess what got £7.50p back that's 75p a spin total RIP off”

Helpful Report

Posted 5 years ago

“Played £2 a spin on magic trees got 10 win spins guess what got £7.50p back that's 75p per spin total RIP off never again”

Helpful Report

Posted 5 years ago

“Went to put a bet on grand national 1 horse £2 e/w. 2horses £1 e/w. As a lady not knowing that much about betting i ticked at bottom take price. Then Went to pay he said £14 i nearly fell through the floor. I just thought not be more than £10. I guessed it would be £8. But thought must be tax or worked it out wrong. None of my 3horses won. But when i took my ticket out to chuck it. theres 5horses on it. Were the hell did they come from? When i looked my husband said they'd added another £6 to my bet with 2donkeys. Lol. Mg what a mug i was. So next yr il check my betting slip and il be going to a different bookies. Nice one. But on the reciept they have 2 horses wasn't on because i never ticked them. If id iv won with a donkey i bet they wouldn't av paid out because theres no tick next to their 80-1 name. But not happy i was took for a mug because i don't go to bookies only once a yr. & was a fumbling middle aged women. So thats my last bet their getting. Just wonderd as this happened to other people before? Because someone like me don't understand prices with e/w bets.”

Helpful Report

Posted 6 years ago

“Quick to take your money, but when you want to wthdraw it, it all goes wrong, and customer support not prepared to help you. Avoid these jokers”

Helpful Report

Posted 6 years ago

Ladbrokes is rated 4.3 based on 2,110 reviews