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Ladbrokes Reviews

4.4 Rating 2,107 Reviews
85 %
of reviewers recommend Ladbrokes
4.4
Based on 2,107 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Phone:

0800 731 6191

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Anonymous
Anonymous  // 01/01/2019
sorted my query instantly
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Posted 7 years ago
she answered all my queries by contacting the sport team - thanks allana
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Posted 7 years ago
They understood my query and dealt with it compassionately
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Posted 7 years ago
the vip assistant Sergio was great in giving me assistance that i needed
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Posted 7 years ago
Very good and quick customer service. Sergio from VIP was very helpful and thorough.
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Posted 7 years ago
The problem was sorted out straight away and thagent was very helpful.
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Posted 7 years ago
Not exactly happy. But everything is fine.
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Posted 7 years ago
Good customer service
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Posted 7 years ago
Agent Alethea was very professional
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Posted 7 years ago
Great service
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Posted 7 years ago
I was struggling to access my free bets & went to your chat helpline & Sarah sorted it out for me in no time at all. Many thanks ; stuart
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Posted 7 years ago
Pavan from vip team has been very patience and helpful . I think he is a real credit to the VIP team . Pavan helped me understand things that i wasnt aware of before ...just amazing !! Once again thank you Pavan!
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Posted 7 years ago
Sergio in VIP chat was amazing.
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Posted 7 years ago
As ever I was very well looked after by the vip team. Shaun was very prompt and sorted my issue out straight away. Thank you.
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Posted 7 years ago
quick and helpful
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Posted 7 years ago
Easy to register, very helpful guy, Max on the on-line chat
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Posted 7 years ago
Answered all my questions quickly and efficiently. VIP Max
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Posted 7 years ago
Had such a good play and win. Spoke with Allana from VIP on live chat and she was very helpful. Looking forward to my next play with Ladbrookes.
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Posted 7 years ago
you are falling behind badly nowdays ..lots of other sites offer you every game provider thats on the market and even deposit bonuses now and again..here on ladbrokes you'll be lucky to get a 10% bonus if you deposit £500 ...maybe if you are lucky you might get 10 free spins if you deposit £200 ??? what kinda offer is that ?? there are many many sites out there offering you a much better deal than you will find here The customer support and live chat is second to none tho ....live support have almost always been the best i've used... its just a shame that since you got rid of microgaming games that the site has just gone downhill from that point to now... you have gone from being my number one site to not even making the top 20 you keep this up ..well you won't be here in another 10 years time .. in summary... there are many better sites out there nowdays to choose from that offer you every single game provider and almost any game you can think off .....sadly ladbrokes went from being the best in what you did to nowdays not even making the top 20 ..very sad but true.. .....whoever took over in 2008/2009 ...they don't have a clue what they are doing ...just google ladbrokes now...(mainly all you will see are bad reviews) ...that person who took over then and made that decision should be out of a job because they honestly have no idea just what people want ...that was a huge error on his/your part...now you are paying the price cos people just play elsewhere.. sites are opening almost weekly ...offering there customers deposit bonuses and a lot more choice of game providers ...you are being left badly behind .
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Posted 7 years ago
Excellent guy very helpful
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Posted 7 years ago
Ladbrokes is rated 4.4 based on 2,107 reviews