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Ladders Reviews

4.2 Rating 726 Reviews
82 %
of reviewers recommend Ladders
4.2
Based on 726 reviews
Customer Service
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Email, Live Chat
Queries Resolved In
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Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
Ladders 2 star review on 20th May 2024
Anony****
1
Anonymous
Anonymous  // 01/01/2019
I decided to give it a shot with the Apply4Me boasting results. In actuality, it's simply someone else sloppily applying for you through a sketchy burner email address. 12+ applications were full of errors, with important positions, skills, and accomplishments left off. I saved time, but now am worried the product is making me look bad at these companies because of these poor applications. Also, all the promises of tailored job suggestions and connecting with recruiters simply don't seem to be true. All I've gotten with the Premium plan is the same jobs everyone else sees that are easily findable online and some sloppy applications.
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Posted 3 weeks ago
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Posted 1 month ago
Terrible communication keep charging my credit card speak to different reps at ladders and no one is in the same page. kept charging my credit cards multiple times, silicon rectify my résumé that will apply for me as a joke
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Posted 2 months ago
I wanted to start by paying for The Ladders to redo my resume and cover letter. I got back a mess of a resume, with items from each job scattered throughout and not lining up with the relevant position. The cover letter was better, but not by much, and was still fairly incomprehensible. I have written to them multiple times to ask about it, but there has been no response thus far.
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Posted 3 months ago
I am writing to express my profound dissatisfaction with The Ladders’ Apply4Me feature. When I was laid off, I relied on The Ladders to provide effective tools to streamline my job search. Unfortunately, the Apply4Me feature has proven to be anything but helpful; it has been a complete disaster. Several applications were submitted incomplete, riddled with incorrect information, and accompanied by an automated message that did not reflect my professionalism. This experience has been mortifying. I value accuracy and professionalism in every aspect of my work, and to have these standards completely undermined by a paid service is unacceptable. At a time when job seekers are relying on technology to navigate the complex application process and overcome automated screening systems, it is absolutely essential that these tools enhance our chances, not sabotage them. Not only has this so-called service not helped me find a job, but I have also been rejected from every single application it submitted on my behalf. Not a single email, phone call, or interview has resulted from using Apply4Me. I am furious and heartbroken over the missed opportunities caused by this gross oversight. The Apply4Me feature has potentially cost me several job opportunities due to its inaccuracies and incomplete submissions. I trusted The Ladders to assist me during a critical period in my career, and instead, their service has actively hindered my job search. It is unbelievable that they would let a product like this make it to market, not caring how poorly it would represent people during such a vulnerable time. Shameful.
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Posted 3 months ago
Rude and Unprofessional staff. Not even want to give one star.
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Posted 3 months ago
If an employer is not allowed to ask my age or date of birth, I find it highly disturbing that Ladders does when you enroll. Not acceptable or ethical.
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Posted 4 months ago
The resume review in the software filter was beneficial however the job search was terrible. A search with variations in titles was yielded virtually no results even similar to what I put i.e I search "investigator" and I get results for academic researcher. It would appear there are no jobs for what I'm looking for but when I do the same search in Google or LinkedIn, I find hundreds. The quick apply element they heavily advertise isn't worth it when less than 1% of the posted jobs show up in their search.
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Posted 4 months ago
I'm giving them 2 stars instead of 1 because I found their complementary resume critique to be useful. However, overall, I'm disappointed with the Ladders because they failed to advertise that their "apply for me" chrome plug-in is only good for 50 job applications per month. I purchased a three month subscription thinking, "Great! This is going to free up so much time to focus on other tasks, now that I don't have to manually enter details into every individual Workday, etc. page." To me, that made it worth the money, even though the Ladders' native job search portal is woefully behind, often serving up "new" openings for jobs that have already closed. Imagine how frustrated I was to find out I had used up all my month's applications in only a couple of days! When I received the message from them that I was out of "apply for me" credits, I sent them a note through their help portal explaining that I wasn't aware there was a limit. I asked if they could reset me, explaining that I would be more selective on who I applied through them over the rest of my subscription. They responded, informing me of the details of their 50 application limit, and asking if they could do anything for me. I asked for a refund, to which they responded: Monica Toribio (Ladders) May 17, 2024, 4:38 PM EDT Hi Leslea, Thank you for writing back! The Apply4Me is an added benefit to your Premium feature designed to streamline your job application process and help you save valuable time. As advertised on both the Apply4me page and on the member help page, you can submit up to 50 applications per month cycle. (Unsuccessful applications are not counted against your limit). Even if you've used all your application tokens, you can still apply independently by clicking the "Apply" button on Job Description pages. We understand that you've already used 50 of your application submissions, which cannot be retracted. Your insights are incredibly valuable, and I want to assure you that we take them seriously. While we regret that we cannot offer a full refund for your payment, we want to extend two options for your consideration: Shorten Your Plan to 1 Month: We can shorten your plan and refund the difference so that you’ve only paid $49.97 for a 1-month membership. Plus, apply a $49 discount on your next renewal so you will only be charged $0.97 on June 15, 2024. OR Keep Your 3 Month Membership: If you decide to keep your 3 Month membership, we can offer you a $50 discount for the next renewal. Please let me know if there is anything else we can help with! Regards, Monica‍ Toribio Customer Experience Advocate 866-800-4640 I replied that had it been advertised, then I would have seen it. I received this response: Monica Toribio (Ladders) May 17, 2024, 4:52 PM EDT Hi Leslea, Thank you for writing back! The limit is advertised on the same page where you answered the 18 questions for Apply4me: {trustpilot does not allow links} We have a dedicated team of real humans that manually fills out your application, and we have successfully submitted 50 of them. We value your membership and are dedicated to resolving any issues you may have encountered with our service. If there are specific issues behind your request, we'd like to address them directly for a satisfactory solution. Please let me know if there is anything else we can help with! Regards, Monica‍ Toribio Customer Experience Advocate 866-800-4640 If you click on the link Monica sent, you will not see the number "fifty" or "50" anywhere on it. We all know that numbers jump off the page at us. If you go out of your way to search for where they might have a limit on applications, then you will find it hidden in the middle of their FAQ, but I do not make it a habit of looking into limits of a program before I buy it. I assume when someone is selling a service such as a plug-in for my browser, there is going to be clearly advertised limits to it, if they exist at all. I responded to Monica's email by attaching screen shots of the page she sent me to, asking her to show me where exactly it says "fifty" or "50" on that page. That was three days ago and I did not receive a reply. Upon reflection, I believe I made a reasonable request for a one-time reset, and I'm disappointed that I have to write this review (and copy it to other sites) to warn others off. I'm not out a lot of money for this subscription, but I am out so much TIME that they dishonestly promised. As most people know, a job search is an ongoing project, and you need to stay on it--not do it in a burst of 50 applications and then wait a month. I would be amenable to either a full refund, or a reset of this month's "apply for me" credits. I would encourage this website to make it impossible to miss that there is a 50-application limit on their plug-in, if they want to grow their business and receive positive reviews.
Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024 Ladders 2 star review on 20th May 2024
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Posted 5 months ago
Their support staff sucks. They removed money form my account but never gave premium after being online with them for an hour.
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Posted 6 months ago
I'll update the review upon completion of my service. For now, not satisfactory. Promised time of 24-72 hours for the execution of services is not fulfilled till date. I'll update my review later if the grievances are addressed.
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Posted 1 year ago
Ladders was deceptive. I wasted time. Just work with a genuine search firm and pay for resume help tha you can use to edit and update your resume. Ladder sound not release my resume without a fee.
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Posted 2 years ago
Ladders saved me time and made applying to relevant jobs easy!
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Posted 2 years ago
okay services
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Posted 3 years ago
Incredibly valuable resource for experienced professional job search.
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Posted 3 years ago
You know, for a while I was feeling like this subscription was a waste of money. I attempted to cancel it 3 months ago and was asked if I would stay on for a few more months. I accepted this proposal and decided to make the most of the extension by utilizing the "Apply 4 Me" feature on all the jobs I found interesting (It's so exhausting to apply to multiple jobs on your own). I clicked Apply 4 Me for several roles and thought nothing of it. Several of those roles called me in for an interview and the rest is history. I start a new job in a month making significantly more than my current compensation. All smiles here!
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Posted 3 years ago
Great site
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Posted 3 years ago
Great resource for job seekers! Highly recommend.
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Posted 3 years ago
Good job search website
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Posted 3 years ago
okkkkkkkkkkkkkk
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Posted 3 years ago
Ladders is rated 4.2 based on 726 reviews