LADSPAD.UK Reviews

Name: LADSPAD.UK
Address: 11 Martyrs Field Road, Canterbury
Rating: 2.23

2.2 Rating 62 Reviews

23 %

of reviewers recommend LADSPAD.UK

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Phone:

3330 501 952

Email:

djay_saunders@me.com

Location:

11 Martyrs Field Road
Canterbury
ct1 3pt

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LADSPAD.UK 1 star review on 5th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered and still waiting for this to arrive. 1 update on delivery said it’s in Essex, another said a shipment is late! Emailed 4 times now and still awaiting for my purchase to turn up. Too late for the birthday present! Still awaiting to hear!?”

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Posted 3 years ago

“Well I haven’t received my order yet”

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Posted 3 years ago

“Excellent customer service, fast delivery, great quality!”

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Posted 3 years ago

“Great service with the best customer service I have had by far. Have recommended you to many of my friends and family and will continue to Keep up the great work Fab products at amazing prices”

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Posted 3 years ago

“Avoid this website , there phone number isn’t real, and they only deal with emails that get half replied to by someone who can’t spell , I’m left now with no main present for my daughters birthday ,”

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Posted 3 years ago

“Hello I ordered a electric scooter on 26th May for my sons birthday today 4th June he's so upset this morning as we still haven't recieved it 😢”

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Posted 3 years ago

“I bought a scooter on March 27, 2021 so far I have not received after several emails I have been informed that my package has been delivered but I have not received any notification from the dpd carrier would not indicate to any person”

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Posted 3 years ago

“I ordered a scooter in February. I still haven't received it. I've had no response from them and no refund as of yet. I've sent email after email and get no reply. The telephone number isn't in use either.”

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Posted 3 years ago

“Ordered 1st scooter in Jan not delivered. 2nd "stolen" when YODEL courier "gave" the parcel to a random passerby......if you believe THAT! We have reported this to Police and Trading standards as 4 months later still no refund. DO NOT BUY FROM THIS COMPANY YODEL have admitted they lost the parcel and have told my son to liaise with the retailer......you would think as we have good consumer protections in this country that there would of been no issue with a refund. It's looking like we will have to go to court with this one.”

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Posted 3 years ago

“Ordered 2 scooters for my boys, after delays with shipping which I accepted and waited patiently, the scooters broke. Over a month on still waiting for it to be fixed as they offered to send parts out for me to fix myself, however as these parts are riveted on I haven’t a clue where to start. Told me to take it to a scooter shop and they will pay reasonable costs but won’t say what they are. The only place local is Halfords. Then asked me to post it back to them and provide my own packaging but still awaiting a postal label. It’s still under warranty yet I am being messed about. I would never buy from this company again and may have to seek legal help now to get somewhere.”

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Posted 3 years ago

“After 2 weeks wait I got my scooter delivered. Looks fine no problem at the moment. After I read some of the bad reviews was worried about my order, but when ever I e mail them Stacy and Jamie answered me quickly. Two weeks waiting nothing to do with the company delays happens after brexıt. There was lots of complains about the mudguard as well its snapping of easily so you have to buy extra bracket to make it steady but my one come already fitted. Seems like company showed some progress on that. Thanks ladspad.”

Helpful Report

Posted 3 years ago

“They delivered after just a 2 week wait, the EU are making all British businesses wait and messing them around because of Brexit. Some of you people must be mentally damaged if you can't grasp that. And as for Stacey she was right on it answering emails and kept her word so try having patience instead of making allegations that are completely untrue, so Thank you LadsPad if I need anything else I'll email you and see if you can help. 👍”

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Posted 3 years ago

“After placing an order back in December no scooter was received, got all the emails blaming COVID, blaming brexit but at the end of the day all companies are in the same position. After promises of it coming every other day still nothing so we decided to ask for a full refund. Email back saying refund would be 3 days, 10 days later and nothing and now they don’t respond. I’ve got my suspicions that this is a fraudulent company, stay well clear people! Joke of a company. Update 15/02 - Still no refund and your email to me on 05/02 contradicts your reply below, Has or hasn't my refund been processed as its still not received. Hi Shaun, Huge apologies for this unfortunately you are on the wait list and you haven’t been moved over onto the refund list. Your order has been dispatched and it will be delivered very soon. Once it’s delivered we can then arrange a return and refund. I’ve tried to give you a call but I’m unable to get through. Another email received 08/02 so im still confused how I was refunded on 25/01. Hi Shaun, You are on the wait list for some reason. Would you like us to cancel dispatch and refund you or continue with the order? Update 20/02 - still no refund absolute joke, avoid at all costs people. Company’s been reported.”

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Posted 3 years ago

“Yes there were delays but ladspad were very open and kept us up to date with what happened!! We now have received our scooter and so happy with it. It was definitely worth the wait!!! Going to be ordering another soon!!”

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Posted 3 years ago

“Very good quality scooter. Quick delivery. Lovely customer service!”

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Posted 4 years ago

“Lads pad delivered our scooter within seven days of placing my order and it was very much worth the wait and the scooter is great we are very happy with it and we are very happy with the service lads pad provided thank you Hev”

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Posted 4 years ago

“Absolute fantastic scooter an absolutely amazing service really happy after service was great and delivery was fast and the scooter is actually brilliant super happy thanks lads”

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Posted 4 years ago

“My daughter is delighted with her hoverboard. It arrived in good time and it’s very easy to use 👍”

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Posted 4 years ago

“LadsPad have a huge selection of gifts and gadgets perfect for my daughters birthday. The order arrived promptly and is of great quality we are very happy with the order and we will purchase again on LadsPad this Christmas”

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Posted 4 years ago

“Great customer service and really really good scooter the best I found in the price range”

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Posted 4 years ago

LADSPAD.UK is rated 2.2 based on 62 reviews