Lakeland Reviews

“ Have been shopping with them for over 30 years. Excellent customer service. Quick to answer any queries or give relevant information. Many of there products I am still using after 20 years! ”

“ I would like to thank Lakeland Customer Services (Kay) and Lakeland Norwich (Joyce, Vanda and the lady on the till) for helping me with my last couple of heavy purchases. Your customer service and the way you treat your customers is excellent. Thank you for helping me with the bulky packages, and for being genuine, decent people. It was much appreciated and you are a credit to Lakeland. ”

“ I bought a sage juicer from Lakeland so delighted with sage juicer quality is excellent beautifully made wasn’t disappointed it does a great job happy with the price,customer service couldn’t praise them enough so helpful will definitely be visiting Lakeland again great service ”

“ High Street shop, Northallerton. Excellent selection & service last week, as always. ”

“ I ordered from Lakeland yesterday afternoon and my item was delivered today on time by a pleasant delivery man. Thank you for such excellent service, I shall certainly shop with you again. ”

“ Fabulous customer service. Took two days to receive a replacement coffee pod machine. Not even sent broken one back yet ”

“ This was so easy to do and the service was superb, I was kept informed every step of the way until I received my parcel which was packed really well. ”

“ I have been a customer for over ten years and have been happy with the quality of my purchases. However, what pushed me to write this review is their amazing customer service. I have only ever had two causes for complaint and each time was dealt with sympathetically and to my satisfaction. If only all retailers had the same level of customer service. ”

“ Lakeland are a brilliant company with fab products. Everything is great quality and the customer service is brilliant. ”

“ Today I received excellent customer service on the phone from Alan, having experienced problems with on line ordering. He instantly understood my problem and resolved it. ”