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Lakeside Collection Reviews

1.4 Rating 402 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
Lakeside has TWICE told me that it is OUT FOR DELIVERY when it fact it is not.
posted 1 year ago - Letitia Rhodes
DO NOT ORDER FROM THIS COMPANY!!! I just got off the phone with "customer service" who said that a Halloween Tree that I ordered in SEPTEMBER 2021 AND THEN CANCELED THE NEXT DAY because the delivery date was mid-November was shipped and my credit card charged.
posted 2 years ago - Dori O
Still not sure I’m even getting what I ordered. But 3 weeks later I’ve received nothing. Finally got a delivery date and it didn’t come even though I got an update that it was to be delivered today. Now it says delivery is pending?!!? Bitching will continue with FedEx!!
posted 2 years ago - Anonymous
Delivery was guaranteed by Dec 24.
posted 2 years ago - Pollance
Over promise and under deliver on the delivery!! Don’t ever believe what a Supervisor tells you or promises you because it isn’t true! Supervisor won’t even take your call to defuse the situation and try to make things right with the customer!!! Never doing business with them again!!!
posted 2 years ago - Anonymous
I orded items a month before Christmas and it almost Christmas and they have yet to be delivered. Delivery is very slow. I am disappointed in there shipping 😕.
posted 2 years ago - Liz Jackson
I ordered an item through Target that is sold and shipped by this company. The order was placed on November 21st with a delivery date of December 1st. I am still waiting on my order and the tracking number just says it it pending. No tracking update. Don't know if it has shipped or not. I am not sure why Target would associate with this company from reading the other reviews
posted 2 years ago - Anonymous
I was told that they don’t cancel orders and if I had a problem with order I could just not except delivery.
posted 2 years ago - Jimmy Blankenship
Took a chance ordering some items. Still no package. After talking to 3 different phone reps that gave me 3 different delivery dates. I have now been informed I have to wait another 2 weeks to see if package appears. Then “they” will review my order for a possible refund. No guarantee.
posted 3 years ago - Dawn
I ordered 2 items and have not received them. I have talked to them 4 times and been told 3 different delivery dates, but still dont have the items. Appears to me that they lie to you and just don't care. Bad customer service!!!!
posted 3 years ago - Anonymous