“From Italy we bought a 2.5Gbps network switch but that goes a little faster than a 1Gbps one. We are trying to return the switch and get a refund but they are fooling us. I think shopping on LambdaTek is to be avoided”
“Heed the warnings and the reviews. Purchased a power supply from these guys which arrived on time in a cardboard box. Little did I know that once this box was opened there was no way to return it. Unfortunately, I ordered the wrong item so now they won't let me return it. Seems very unfair as there is no warning or published policy. Worse thing is you have to open the box to make sure it is the right item and to get your delivery note /invoice. Will not be dealing with these guys again.”
“TO AVOID ... !
Product purchased on the .fr site.
At the reception it turns out that you have to take out a subscription (not specified on the site).
Refusal by Lambdatek toI return the product on the pretext that they are under English jurisdiction and not French.
Don't go on that site !”
“Absolutely worst company I have ever had the misfortune to do business with.
Disgraceful customer service. Now using a national and international crisis to try to blame the customer for its poor (and extremely rude) customer service.”
“Excellent service. A company is as good as the after service they offer.
Received a faulty Drive, had to request a return number on their site and the faulty drive was collected free of charge and they delivered a new one. highly recommended.”
“It's hard not to like Lambdatek. They're precisely what an IT company should but be - knowledgeable, helpful, and ranging a huge and eclectic mix of products one simply can't easily find elsewhere. Furthermore, they couple this with exemplary customer service, especially from the sales team; but this even extents to post-sale support - which is the point most other online companies would simply lose interest. I'm definitely going back again.”
“Excellent service and an expansive product range. Have used the other resellers (Ebuyer, Scan etc) but keep coming back to Lambdatek due to the reliability. Very friendly staff and never had a late delivery.”
“Ordered an ink cartridge. Wrong item was delivered.
Refused to send correct item until wrong one was returned.
Didn’t get the item that ordered, supposedly getting a refund (still waiting)
So £7.40 down after correcting LambdaTek’s mistake and nothing to show for it!!
LambdaTek, please get your house in order; this is an unacceptable way to do business.”
“I bought a GPU and it was visible used. I asked a refund and it is now 1 month without I receive any refund. Customer care is evasive and doesn't give any reasonable answer.”
“Great prices come at a cost! Be aware, they ship used stuff, they will guarantee that all merchandise is factory new, but as you receive it, could be returned stuff, broken, they just dont care and they will put the blame on you. So finally cant get a refund or if you try to, will have to pay a restock-age fee of 10%.
If you buy from them, keep in your mind, NO RETURNS, so make sure you order right, and then pray all you learned in school to receive brand new stuff.”
