Lance James the Jewellers Reviews

Name: Lance James the Jewellers
Address: Lance James The Jewellers, PO Box 13373, Chelmsford, Essex
Rating: 4.84

4.8 Rating 173 Reviews

96 %

of reviewers recommend Lance James the Jewellers

4.8

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01245 523755

Email:

online@lancejames.co.uk

Location:

Lance James The Jewellers,
PO Box 13373,
Chelmsford
Essex
CM1 9LX

Write Your review

Tell us how Lance James the Jewellers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lance James the Jewellers 5 star review on 22nd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class service”

Helpful Report

Posted 1 year ago

“Perfect no more to say”

Helpful Report

Posted 1 year ago

“Fantastic service from the start. I would use them again.”

Helpful Report

Posted 1 year ago

“Really good prices and very fast delivery, thank you!”

Helpful Report

Posted 1 year ago

“very poor communication”

Helpful Report

Posted 1 year ago

“Excellent service. Arrived quickly and in time for Christmas and was packed beautifully. Very pleased ☺️”

Helpful Report

Posted 1 year ago

“Beautiful Jewett and great prices! Thankyou so much, will be ordering agin ☺️”

Helpful Report

Posted 1 year ago

“Amazing service and delivery time. Very helpful from the start of the order to when I received the ring”

Helpful Report

Posted 1 year ago

“Really pleased with my bracelet it was exactly like picture, was a great price and came beautifully wrapped with box and gift bag very happy will be shopping with them again.”

Helpful Report

Posted 1 year ago

“Beautifully packaged and prompt delivery. Really happy with the item ☺”

Helpful Report

Posted 2 years ago

“I have bought several pieces of jewellery from Lance James and their customer service is fantastic. The jewellery is delightful and great lasting quality. I will keep on buying there, a little gem!”

Helpful Report

Posted 2 years ago

“Very straightforward to deal with, the product is beautiful and it was exceptionally well packaged and presented.”

Helpful Report

Posted 2 years ago

“Efficient and excellent service! The items ordered and received were beautifully wrapped.”

Helpful Report

Posted 2 years ago

“GREAT SERVICE AND ITEMS RECEIVED WITHIN IN GOOD TIME. ONLY CRITICISM IS THAT PACKAGING WAS EXCESSIVE FOR THE SMALL ITEMS I PURCHASED. HOWEVER, WOULD HIGHLY RECOMMEND FOR JEWELLERY PURCHASES”

Helpful Report

Posted 2 years ago

“Excellent selection, prompt delivery”

Helpful Report

Posted 2 years ago

“amazing service, delivered within 2 days, unreal! perfect fit too :)”

Helpful Report

Posted 2 years ago

“Ordering was very easy and not overly complicated and the service was always polite and courteous.”

Helpful Report

Posted 2 years ago

“Ordered my partners engagement ring. Arrived in 3 weeks as expected, partner loves it!”

Helpful Report

Posted 2 years ago

“My first reaction when I saw my ring was wow wow wow! It’s absolutely beautiful and above and beyond expectations. It is my eternity ring. It arrived within the timescale and arrived in a gorgeous box which was very well packaged! Would definitely buy from you again x”

Helpful Report

Posted 2 years ago

“We purchased our wedding rings from Lance James after finding their web site on Google, we both wanted something different and that's what we found! As the store in Chelmsford is only an hour's drive we arranged to pop in, view the samples and get measured so that they could make the rings. Antony was friendly and courteous, offering advice and professional in taking our order. We collected our rings the other day and are extremely pleased with them, and the service that we received. Our thanks go out to all the staff.”

Helpful Report

Posted 2 years ago

Lance James the Jewellers is rated 4.8 based on 173 reviews