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Land of Beds Reviews

2.5 Rating 140 Reviews
B
Happiness Grade
B

Customer Service - Good

75.00%
Industry Average
never again we haven't got money to burn customer service the people are reading off a spreadsheet told it was like a new pair of shoes utter rubbish do yourself a favour DO NOT USE.
posted 1 year ago - Anonymous
Previous customer, ordered firstly during lockdown and received excellent service so whilst upgrading my daughter to a bigger bed we came back. Very impressed by their professionalism and choice online. Called to be cheeky as a returning customer and they fastracktracked the bed for us. 10/10 yet again Land of Beds.
posted 2 years ago - Happy Customer
Customer service called and helped with any worries I had before even placing the order purely because I had put the item in my basket and then closed the site so they called to see if I needed any help.
posted 2 years ago - Anonymous
Our sales assistant was very helpful and knowledgeable. We were not pressured or hassled to make a sale and left alone to make a decision. I can not recommend their customer service highly enough. The wrong product was delivered and Ryan went above and beyond to make sure we were happy with the outcome.
posted 2 years ago - Anonymous
Very good quality products and a very friendly customer service team . A must visit to fulfill a comfortable sleep requirement. Best wishes to team. Naveen
posted 3 years ago - Naveen
Had mattress delivered this afternoon, perfect, 5 star service, would highly recommend
posted 4 years ago - Mrs Christine Martin
Excellent product and service. Ordered a Hypnos Mattress for our main bedroom. Without doubt the most comfortable mattress we have ever slept on. Order process was simple and communication was good. Delivery on time and the drivers were great. Would highly recommend
posted 4 years ago - Anonymous
Just received my new mattress from Land of Beds, service was great all round, from placing the order to arranging the delivery and my new mattress is amazing. Would definitely recommend Land of Beds
posted 5 years ago - Anonymous
My wife ordered last month and instigated I leave a review as the service was exceptional and she wanted the world to know what a great find Land of Beds were. We ordered a television bed frame and mattress and it looks really good and saves space in the bedroom. If you are considering one I would definitely put your hands in your pocket it’s well worth it. As the saying goes, happy wife happy marriage
posted 5 years ago - Jamal
Happy with everything from start to finish .Freindly and efficient At customer service . Delivered and assembled quickly no fuss rock solid frame Toni and Tom pleasant and efficient
posted 5 years ago - Sue