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Laptops Direct Reviews

4.3 Rating 2,132 Reviews
A
Happiness Grade
A

Customer Service - Good

90.43%
Industry Average
At the same time, I was offered a follow up service and repair contract which - to be perfectly fair - was very competitively priced.
posted 4 hours ago - NyckW
Excellent service and first rate communication from start to completion of the transaction. Thank you once again
posted 2 weeks ago - Anonymous
Bought a few items from this company now and never had any issues with product or delivery. Happy to recommend based on service thus far :)
posted 3 weeks ago - Ross
Great service, fast delivery and the computer was well packaged, can't fault anything
posted 1 month ago - Anonymous
I had problems with delivery because DPD didn't let me know they had failed delivery and were sending my laptop back. It wasn't even an issue, the customer service team sent it again ASAP and it's been working great.
posted 1 month ago - Anonymous
They sorted out a problem created by their courier DPD on the spot without question. Got my replacement phone 2 days later. Great polite, helpful customer service agent on the phone too.
posted 1 month ago - Anonymous
Very happy. A quick and efficient service which I would recommend.
posted 1 month ago - Anonymous
Very happy with the laptop and the service. When I came to this page I saw a warning saying the firm is cherry picking good reviews. That is certainly not my experience. When they asked me to leave this review they had no idea whether I was a happy customer or not.
posted 2 months ago - David Young
Phone was advertised at £100 cheaper than anywhere else.Arrived next day,very happy with the service .
posted 2 months ago - Anonymous
Laptops Direct do have good customer services.
posted 2 months ago - Michael