“The Alchemist was Terrible!!! It claims to work under any temperature conditions and once temperatures hit over a 100 in CA even in AC doesn’t stick at all! Super watery!”
Hi Monique! We would love to talk to you further about this - one of our In House Lash Specialists has reached out to you via email to help you get a replacement bottle as your bottle may have been damaged in transit during the high heat. Thank you so much!
Hi Kala! It seems we are having trouble reaching you as our customer service representatives have made 4 attempts at contacting you to help you with your orders - please check your inbox as we will send you another email to help with any issues you may be experiencing! Thank you so much!
“It was a 5-star ordering experience with Lashbox.
The products have excellent quality and packaging. I was impressed with how neatly this package was wrapped.
Also, the FedEx delivery person was outstanding in that he carefully opened the storm door and positioned the item between the front and storm doors. Normally, the delivery men throw the parcels on the porch, but not this FedEx employee.
Overall, it was an amazing experience. I really recommend Lashbox!”
Hello Josephine! We are so happy to read your glowing feedback! We strive to provide the best experience to our wonderful customers, from products quality and beautiful packaging, to safe & swift deliveries! We appreciate you taking the time to leave us such a lovey review :)
“The only products I’ve used for the past 5 years at least. Top notch quality that I can depend on. Any new products that come out I have fallen in love with. My client also compliment how professional and high quality the products feel to them.”
“I’ve been lashing for many years and recently been obsessed with Lashbox products from volume lashes to the new Alchemist glue. I will never go back to the other brands. My clients love the softness of lashes and the retention.”
“I’ve been in lashing for for 12 yrs, and LBLA is by far the most amazing lash company. Their products are unmatched, their customer service is accommodating and I truly believe they care about their customers.”
“I am extremely frustrated with my recent order. I paid an extra fee for 2-5 day shipping, but my package arrived well past the specified time frame. This delay caused significant inconvenience. I expect a prompt resolution and appropriate compensation for the shipping fees paid.
Thank you,”
Hi there! Thank you so much for bringing this to our attention - we are truly sorry for any inconveniences this may have caused you. Please check your inbox as one of our Customer Service Representatives will be contacting you promptly to assist in making this right!
“I’ve been using many adhesives from LBLA but sadly Alchemist is not it. The retention is not as advertised and the adhesive itself goes bad pretty easy.”
Hi there! Thank you so much for this feedback, we would love replace your bottle of adhesive as it may have been damaged in transit! Please keep an eye out on your inbox as one of our in house lash specialists will be reaching out to you directly to assist in getting you a new bottle!
“LashboxLA has changed my life! It’s not just about their amazing products, even though they have the best of the best lash supplies. It’s also not just about the training that helped me perfect a technique that bettered my services. And it’s not just about the amazing people associated with LBLA that are constantly cheering you on and providing advice whenever you reach out. It’s just Lashbox as a whole! everything about the is 10000/10”
