“I used nothing else, but lash box, eyelash extension, shampoo, and brushes whether I'm at home or traveling that's what I have on me at all times. It's a superior product.”
Thank you so much, Merrilee! We’re thrilled to hear that our products are your go-to at home or traveling and that you find them superior.
Kind regards,
Team Lashbox LA
“The website isn't configured for selection the way it allows you to select lashes, etc. With that said, you can select your options on the screen but unless you use the drag down box to select your choices you will not get the correct order. Additionally customer service will not rectify any matters quickly or with this problem taken into consideration.... I can admit there products are great. But website configuration and customer service is not good.”
Thank you for taking the time to share your feedback. We’re glad to hear you enjoy our products, and we appreciate your comments regarding your experience.
We did review your order and the previous communication with our team. Our website requires customers to select the specific size, curl, and diameter options for lash trays, as we offer many variations within each style. After reviewing your order details, we confirmed that the items shipped matched the selections that were placed on the order.
We also send an order confirmation email after purchase that includes the product details and shipping information, allowing customers the opportunity to review their selections and contact us with any changes before the order ships.
Our team did provide the option to return or exchange the items through our return portal, and we are always happy to assist customers in finding a resolution when an item does not meet their expectations.
We appreciate your feedback and will continue looking for ways to improve both our website experience and customer support process.
Thank you so much, Omayra! We’re thrilled to hear LashBox products have elevated the quality of your service and helped you provide top-tier results for your clients. We appreciate your kind words.
Kind regards,
Team Lashbox LA
“Love the lashes the package was underwhelming. I felt like my lashes were just tossed into a fedex envelope and shipped. For what the lashes cost, maybe I'm spoiled by other lash brands packing them with nice notes and boxes. I was a bit disappointed.”
Thank you so much for sharing your honest feedback! 🤍 We’re so happy to hear you’re loving the lashes!
We completely understand wanting a beautiful unboxing experience. We take a lot of pride in the look and feel of our packaging because we know how exciting it is to receive your order and open something that feels special. At the time your order shipped, we had unfortunately run out of our lash boxes, which is why your lashes arrived in a simpler package.
On a positive note, this packaging method also helps us keep shipping costs lower and continue offering the best value possible to our customers. We truly appreciate your feedback and will absolutely share it with our team, as it helps us continue improving the experience from order placement to delivery.
Thank you again for your support and for letting us know how much you’re enjoying your lashes! ✨
“LBLA has been my go to brand since I started my business back in 2023. They have quality, they are trendy, and basically everything a lash girly could need”
Thank you so much for your sweet review! ✨ It means so much to know that LashBox LA has been a part of your journey since the beginning of your business. We’re honored to be a trusted part of your lash room and love hearing that you’re enjoying our quality, trends, and products. Thank you for your continued support—we’re so excited to continue growing with you! 🤍
“I can confidently recommend LBLA 110%. Every product I’ve invested in has earned a permanent place in my setup, and I honestly haven’t purchased a single thing that I don’t use regularly. Their commitment to innovation is one of the biggest reasons I continue to choose them.
Their collaboration with Miko on the Korean Lash Lift System is just another example of that. The results have been consistently beautiful, my clients have loved their lifts, and I trust the products to perform every single time. LBLA has truly set the standard for me, and I couldn’t imagine using another brand.”
Thank you so much for your incredible review and for your continued trust in LBLA! 🤍 It means so much to hear that our products have become such an important part of your setup and that you’re loving the quality and innovation behind each one.
We’re especially excited to hear about your experience with our Korean Lash Lift System in collaboration with Miko! Knowing that you and your clients are loving the beautiful results and that you feel confident using the products means the world to us. Thank you for your support and for being part of the LBLA community! ✨
“Every product is so thoughtfully made, and the quality and consistency never disappoint. I’m incredibly grateful to have these products in my inventory and to use them every day to create the art I love. Thank you Lashbox for continuing to create products that truly support artists. Ilyyyy💕”
Thank you so much for your incredibly sweet review! 🥹💕 It means the world to hear that our products have become such a trusted part of your artistry. We put so much thought and care into creating products that support lash artists, so knowing they help you bring your creativity to life is the biggest compliment.
Thank you for your continued support, your kind words, and for being part of the LBLA community. We appreciate you so much! 🤍✨
“LashBox LA has completely elevated my lash career by providing incredible education and high-quality products that have helped improve my clients’ retention. Their team of talented trainers and advanced products are truly unmatched, offering solutions for every lash style and every client’s unique lash needs. I’m so grateful to be part of a company that genuinely supports lash artists and their success!”
Thank you so much for your incredibly kind review! 🤍 It means so much to hear how LBLA has been able to support you throughout your lash journey. We’re passionate about providing both high-quality products and education that help artists feel confident, grow their skills, and achieve beautiful results for their clients.
We’re so grateful to be part of your career and love hearing that our products and trainers have made such a positive impact. Thank you for being part of the LBLA community and for trusting us to support your artistry! ✨
Thank you so much for your amazing review! 🤍 We’re truly honored to be your go-to adhesive brand after years of trying and testing others. We put so much care into creating reliable, high-performing adhesives for lash artists, and it means the world to know they’ve earned your trust. Thank you for your continued support and for choosing LBLA! ✨
Thank you so much for your sweet review! 🥹🤍 It means so much to hear that you’ve had such a positive experience with our customer support team. We truly love being able to support our lash artists and are always here to help whenever you need us. Thank you for your kindness and for being part of the LBLA community! ✨
“I’ve been using Lashbox LA for years, and I stand by the quality of their products. Their lashes are consistently beautiful, easy to work with, and buttery soft.
Customer service has always been helpful. Every time I’ve had a question or needed assistance, their team has been kind and quick to help!
As a lash artist, it’s important to me to invest in products I can trust, and Lashbox LA has never let me down. I highly recommend them to anyone looking for quality products!”
This truly means the world to us—thank you! 💕 We’re so grateful to have you as part of the LashBox LA family and to be your go-to for reliable, high-quality products. Your trust and loyalty mean everything!
“If you are not sure if you’d like this brand and are looking to make a switch, DO IT! I have nothing but great things to say about this brand. I’m in love with their products, so I know you won’t be disappointed! 💕”
This truly means the world to us—thank you! 💕 We’re so grateful to have you as part of the LashBox LA family and appreciate your kind words.
Kind regards,
Team Lashbox LA
Hi there,
I’m sorry to hear the C+ curl on the Foxy YY lashes didn’t meet your expectations and looked more like a B curl. Thanks for letting us know.
If you’d like, please share any additional details about your order so we can better assist.
Kind regards,
Team Lashbox LA
“Just ordered their Korean Lash lift kit and I am obsessed. Lifts used to be something I hated doing and now I feel so confident that my lifts are gonna turn out beautiful and it’s made all the difference in my business. The kit includes everything you need to get started and I’ve also been loving their shields because you can tint the lashes and it doesn’t stain the shields.”
Thank you so much for your amazing review! 💛 We’re thrilled to hear that the Korean Lash Lift Kit has completely transformed your experience with lash lifts and boosted your confidence behind the chair.
It means everything to us to know the system is making such a positive impact on your work and business. We also love hearing that you’re enjoying the shields—being able to tint without staining them is one of our favorite features too!
We truly appreciate your support and are so excited to be part of your lash journey. 💫
“Lashbox LA has continued to provide the best lash products in the industry. I have never been disappointed with quality and any time I have reached out I was contacted swiftly, and professionally.”
Thank you so much for your kind words! 💛 We are truly honored to be part of your lash journey. Hearing that you've consistently been happy with the quality of our products and the support you've received from our team means the world to us. Providing exceptional products and customer service is always our goal, and we're grateful for your continued trust and support. Thank you for being a valued member of the Lashbox LA family!
“I've been ordering from LBLA for years, and at this point they're one of the few companies I can honestly say has earned my loyalty over and over again.
As a lash artist with 13+ years in the industry, I've tried just about everything. What keeps me coming back to LBLA is the consistency. Their lashes fan beautifully, their curls are reliable, and I never feel like I'm gambling on quality from order to order.
Beyond the products, the customer service has always been top notch. Orders ship quickly, issues are handled professionally, and they genuinely care about the artists they serve.
Some of my all-time favorite products are their Favorite Cashmere lashes, Flower Power lashes, Superhero adhesive, and their tweezers. These are staples in my lash room and products I reach for every single day.
What I appreciate most is that LBLA continues to innovate while still focusing on what actually matters: helping artists create beautiful, long-lasting work behind the chair.
In an industry where trends come and go, LBLA has remained one of the brands I trust most.”
Thank you so much for this incredible review 🩷 We’re truly honored to have earned your trust and loyalty over the years, especially coming from such an experienced lash artist.
It means everything to hear that our consistency, lash quality, and curls have supported your work behind the chair day after day. We’re also so happy to know some of your favorites—like Favorite Cashmere, Flower Power, Superhero adhesive, and our tweezers—have become staples in your lash room.
We deeply appreciate your kind words about our team as well. Supporting artists like you and continuing to innovate while staying focused on quality is exactly what drives us every day.
Thank you for being part of the LBLA family 💫
Thank you so much for your amazing review 🩷 We’re truly honored to be your go-to brand for lashes! It means everything to hear that you consistently love the quality and results. We deeply appreciate your trust and support 💫
