“The quality has gone down a lot in recent years. Every order, there’s usually one tray that is an inaccurate curl. This time my 13mm D curls were so flat, they were like a C curl.”
Hi Christina! Thank you so much for your feedback, one of our In House Lash Specialists will be reaching out to you to arrange sending you a replacement lash tray!
“I’ve been using lashboxla since 2016…
That’s 8 years!!!! They are a global brand for a reason. Hundreds of artist across the world rely on the top of the industry products they provide. Its what one built my own business around. Quality, professionalism, luxury, and reliable. I have my whole 13 year career that was elevated because of this company and their expertise and products.”
“Love the products but for how much I order as a small business, I wish they had some sort of discount for small business owners, because I order at least $250 worth of product per month..”
Hi there! It sounds like you would be a perfect fit for our Loyalty program! One of our customer service representatives will be reaching out to you to help you get signed up! Thank you so much!
“The Alchemist was Terrible!!! It claims to work under any temperature conditions and once temperatures hit over a 100 in CA even in AC doesn’t stick at all! Super watery!”
Hi Monique! We would love to talk to you further about this - one of our In House Lash Specialists has reached out to you via email to help you get a replacement bottle as your bottle may have been damaged in transit during the high heat. Thank you so much!
Hi Kala! It seems we are having trouble reaching you as our customer service representatives have made 4 attempts at contacting you to help you with your orders - please check your inbox as we will send you another email to help with any issues you may be experiencing! Thank you so much!
“It was a 5-star ordering experience with Lashbox.
The products have excellent quality and packaging. I was impressed with how neatly this package was wrapped.
Also, the FedEx delivery person was outstanding in that he carefully opened the storm door and positioned the item between the front and storm doors. Normally, the delivery men throw the parcels on the porch, but not this FedEx employee.
Overall, it was an amazing experience. I really recommend Lashbox!”
Hello Josephine! We are so happy to read your glowing feedback! We strive to provide the best experience to our wonderful customers, from products quality and beautiful packaging, to safe & swift deliveries! We appreciate you taking the time to leave us such a lovey review :)
“The only products I’ve used for the past 5 years at least. Top notch quality that I can depend on. Any new products that come out I have fallen in love with. My client also compliment how professional and high quality the products feel to them.”
“I’ve been lashing for many years and recently been obsessed with Lashbox products from volume lashes to the new Alchemist glue. I will never go back to the other brands. My clients love the softness of lashes and the retention.”
“I’ve been in lashing for for 12 yrs, and LBLA is by far the most amazing lash company. Their products are unmatched, their customer service is accommodating and I truly believe they care about their customers.”
