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Lashify Reviews

4.5 Rating 4,215 Reviews
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About Lashify:

More than just an award-winning brand, Lashify is known for its disruption and innovation— holding 70 patents and 50 trademarks world-wide. The pioneers of the Underlash™ system, we make complex beauty applications simple. At our core is transparency, truth in advertising, creating superior products that empower our clients and making the impossible possible. We put words into action. Lashify’s clients rely on the transparency and quality that Lashify brings to their daily lives, knowing they will always be able to control their own beauty without compromise. As disruptors we continue to disrupt not only the beauty industry, but the corporate model. We believe in equality, fierce women, and people of all colors. We support these people. We hire these people. We are these people. And we will continue to give back and we will continue to stand up, because our work goes beyond just lashes. We are committed to making a difference and having fun while we do.

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F

Refund - Difficult

30.43%
Industry Average
Very disappointed. I paid for expedited shipping and it still arrived late. Did not remove one lash and barely removed eye makeup. Caused redness and irritation. When I requested a refund I was told there are no refunds despite this not being stated when making the purchase. Will not purchase from this company again and will share poor customer service experience.
posted 3 years ago - Sarah Smith
I had an almost impossible time putting these on abs even my lash tech who does my extensions had a hard time and they fell right off after one night of sleeping on them .. I almost wanna ask for a refund even though I opened the case and used some but I’m so upset I tried for over an hour to get them on
posted 3 years ago - Nichole Earl
I was very excited to learn that you ship internationally however that is absolutely not true because customs in Mexico blocked the package. Apparently some documents had to be sent from your end which never happened. So my order was sent back. In the meantime I tried contact you by text message, no answer, then through Instagram again no answer and finally through the concierge email. And many days later Paypal issued me a refund.
posted 3 years ago - Maria Fernandez
Hello, The lashes fall off. It’s not as easy as it looks in the videos. Can I return and get a full refund?
posted 3 years ago - Martha Mora
It’s great but every time I take it out all separates and broken, I hope I can get refund for all the C 10
posted 3 years ago - Maria Sarah Ma
I created a monthly subscription, and requested a change in my recent order (I didn't need all of the items), but they were all sent to me anyways. I've tried to reach out to Lashify to return the unwanted items for a refund, but have yet to hear back from them.
posted 3 years ago - Kathleen White
Was not happy the lashes or glue gave me a allergy reaction, and because I bought the items separately I did not get a refund and spend over $120 .
posted 3 years ago - Claudia Moreno
If I don't receive replacements or a refund.
posted 3 years ago - Hilary Nellas
Liked the look but came apart super easy. I couldn’t enjoy them cause they kept coming off the spine individually. So I’m upset on the money spent and would really like a refund or a set of the starburst ones in the same size. I did email
posted 3 years ago - Marcie Still
I would have probably loved them after the reviews I read, but unfortunately I didn't received them, the courier somehow had a problem returned them, didn't bother to contact me. The first thing I knew was when I was advised I had been given a refund. I have since bought others hopefully as good with my refund.
posted 3 years ago - Christina Tookey