lastminute.com Reviews

Name: lastminute.com
Rating: 1.06

1.1 Rating 378 Reviews

1 %

of reviewers recommend lastminute.com

Company Reviews

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1.1

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had booked flight tickets through lastminute after which I read the reviews and they were generally bad to say the least. I was anxious if I would get a refund if I had to cancel. Eventually I did have to cancel the tickets and I was really stressed and thought I'd lose my money but to my surprise the customer care was incredibly helpful. I had to try a few numbers to get to talk to someone. In under 5 mins my cancellation request was approved and received confirmation and refund options 3 days later in which they mentioned it might take up to 2 months to get the refund in my account. It took them only 5 days to refund :). The entire experience was swift and hassle free, completely opposite to the reviews I came across”

Helpful Report

Posted 4 years ago

“Great prices”

Helpful Report

Posted 6 years ago

lastminute.com is rated 1.1 based on 378 reviews